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Traveler Comments
What our customers have said about LARC
and their visits to Ecuador
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Comments posted here are editorial in nature, are the views of the people who wrote them, and do not necessarily reflect the views of the management and owner of
LARC - Latin America Reservation Center, Inc. ® - which accepts no
responsibility for their contents.
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January 14, 2012
Hi Miguel,
My wife, Janet, and I want to let you know how pleased we
were with the services your staff provided us during our visit to
Ecuador in
November. Your personnel were exemplary, professional,
organized and personable. They made us feel very comfortable
and safe.
The tours and the administrative matters, including vouchers
and airline tickets, were seamless. We experienced no
disappointments, no frustrations and no disappointments.
It's a credit to your organization that everything worked out so
smoothly. There is no question that we'd use your services
should we return to Peru and will
enthusiastically recommend your services if the opportunity
presents itself down the road.
Wishing you much continued success as you move forward.
Sincerely, Richard [Last name withheld in compliance
with the LARC privacy
policy.]
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January 13, 2012
Judy, we had a great time and
would like to thank you for all the effort you put into making the
arrangements. The guides and tours were great and we were
always picked up on time and never had to worry about whether
someone had forgotten us. Earlier I sent you our comment
regarding the Bartomle island and a couple of other items you may
want to be aware of are as follows:
-The hotel in Cusco (TAYPIKALA)
gave us the absolute worst rooms in the house. We were in the
basement beside a noisy kitchen in rooms badly needed of
re-decorating. Even though it was New Years our booking was well
in advance so I think they could have done better. Overall
the rest of the hotel seemed to be more superior and it had a good
location.
-On our final day the cab
driver taking us to the Quito Airport from the
Hotel La Rabida
was a bit of a problem. We gave him a $5 tip which was more
than we paid for a cab fare to go all the way to the cable car in
the morning and he insisted that $5 wasn't enough. It was
our understanding that the transfer was included. Of course
he conveniently didn't speak English so we gave him an additional
$5 to get rid of him. He seemed to be insisting that he
wanted $5 from each of us ($20) but he only got $10 in total.
I think the staff at
La Rabida may want to know about
this as it was a great hotel and very homey.
Rest assured, if we decide to
do any more Latin American vacations we will be happy to contact
you again or provide a reference to others as required.
Thanks so much. Enjoy
your weekend.
[Names withheld in compliance
with the LARC privacy
policy.]
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November 09, 2011
Judy-
Sorry for the late reply.
It was AWESOME!!!! You had the perfect recommendations for
us. We love
La Mirage and the area and
La Rabida
was perfect for us. A step down from the luxury of
La Mirage,
but equally as perfect. Judy and Sergio were very kind and
welcoming. Feels like family. Haley spent a good
amount of time talking to the staff after the Earthquake.
They were quite shaken up. we thought it was exciting.
Only because no one was hurt and no damage.
You ROCK. I gave your
info to a bunch of people on the trip. A couple from Toronto
and also one from PA who seemed very interested in more South
American travel.
We are your biggest fans.
Thanks
julie [Last name withheld in compliance
with the LARC privacy
policy.]
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September 11, 2011
Hello Judy
We returned from
our
Galapagos / Machu Picchu trip a couple of weeks ago. Here is a
huge thank you to you and the Latin American Reservation Center
for arranging an absolutely outstanding trip.
We were delighted
with the LARC arrangements throughout -- especially the
Mansion del Angel
hotel in Quito (at which we stayed 3 times during the trip) -- our
stay was absolutely wonderful. Please relay our thanks to
the manager, Lupe, and staff – who made us welcome and superbly
comfortable. The hotel is absolutely beautiful and the
service was excellent.
Tours were
outstanding and we had perfect weather through-out (I’m not sure
whether that was your doing or not). All tour arrangements
were beyond expectations -- we were met at every stop, our
boarding passes, etc. were pre-printed -- we had a private tour
bus with driver and guide and the guides were entertaining and
informative.
Please thank
David, our tour guide through Quito, for excellent service.
A special note on
the service by Peru Chasquitur – they were flawless and beyond
expectations in every way.
Our guide in
Lima, Miguel, was terrific. We did not have time for much
beyond the Gold Museum, but Miguel was entertaining and engaging.
Our guide through
Cusco and Machu Picchu, Clara, deserves special attention. She was
absolutely outstanding in every way. My wife was walking
with a cane (we put off her knee surgery for the trip) and Clara
went out of her way to assist and allow time for each tour.
Knowledgeable and informative would be an understatement – she was
just wonderful throughout and handled every detail expertly and a
positive disposition. In short, Clara takes the experience
from good to great. She was outstanding and will be fondly
remembered as a highlight of our trip. Please relay our
heartfelt appreciation and thank you to Clara.
I would be remiss
if I did not also mention Edgar, our driver in Peru. He was
exceptional – after the first couple of narrow, winding roads up
the mountains I knew he was a rare find – always patient, prompt
and providing excellent service. I can’t say enough good
things about him – and was I happy when he showed up at 4:30 AM to
take us to the Expedition Train – great service!
On our second day
at Machu Picchu, we were guided by Manuel, who hiked Wayna Picchu
with us. We pretty much knew what we wanted to do the second
day and had our day planned, so we did not spend as much time with
Manuel, but he was an excellent companion and we really
appreciated his company and informative dialogue on the hike.
I do want to thank you all (especially Peru Chasquitur) for
scheduling our second day at Machu Picchu – which gave us an
opportunity to hike a little and revisit some of the sites.
I think the best
example of excellent service by Peru Chasquitur was when we
boarded the bus for our trip to the airport in Cusco, the agent
(Diego? I think, but I am not sure) handed us our boarding
passes for the flights to Lima and Quito! This is just one
example – the service was always great.
We had a
fantastic trip and wish we had spent more time in Ecuador and
Peru. We found so many things we wanted to see and do – we will
definitely plan a return trip!
Again, thank you
(LARC) and Peru Chasquitur very much for the terrific tour
planning, arrangements and guides. We were delighted with
the service. I would definitely recommend LARC!
Walt, Susie, Kiff, and Joy [Last names withheld in compliance
with the LARC privacy
policy.]
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August 08, 2011
Thanks for a wonderful trip.
The hotel La
Rabida was super.
Loved the
Beluga and would highly recommend
to any/all
Our naturalist was exceptional
thanks again for making this all work so well.
jim [Last name withheld in compliance
with the LARC privacy
policy.]
[LARC Response:]
HEY PAULA!
IS HE BACK ALREADY? I LOST TRACK OF THE TIME. WELL THAT IS GREAT!
I KNEW THEY WOULD LOVE IT, BUT IT IS ALWAYS NICE TO HEAR FROM
THEM, THANKS FOR LETTING ME KNOW AND DON'T LOSE MY NUMBER, YOU CAN
HAVE LOTS MORE SATISFIED PASSENGERS LIKE HIM BOOKING THROUGH US!
:)
ALL THE BEST, JUDY
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August 01, 2011
Judy, good
afternoon. I've been remiss in not getting back to you after
returning to CT. on 07.19. My wife says you're a miracle
worker. Our trip went flawlessly. All the connections and
flights were punctual and Aerogal is a great airline. We
got snacks and drinks on the 45 min flight from Guayaquil to
Quito, and beer and wine was no charge. Our drivers and
guides were courteous, very friendly and especially informative on
the sites and sounds of Quito and Imbabura Province. We
actually hired them for a free day in Cotacachi and surrounding
areas. It was $10/hour. I couldn't believe it.
They also, didn't drive like the local population does.
Thanks God for that. The locals are wacked out drivers.
The
Beluga and the
Galapagos were better than we
ever could have imagined. The crew and food were worth the trip on
their own, but our naturalist, Juan, had to be the best one in the
Galapagos.
We, and and the 14 others on board, truly enjoyed our daily trips
onto the islands as well as the snorkeling around the islands and
the insight he provided before, during, and after every trip. Now
that we've been there, I wish they'd close it down so no other
tourists could go.
Kudos again on
the La Mirage
and Mansion del
Angel. Our first two nights at the Mansion we
were the only guests they had I finally realized. Didn't
matter, they didn't cut back on the staff or service or not open
the kitchen as some other hotel might do, we had 4 or 5 people at
our beck and call at all times. The bad part is now my wife
expects it at all times. I'm exhausted. I need a
vacation. La Mirage was just the same. What a
beautiful setting, and the grounds... it's like going to a
botanical garden, and you get to sleep there. Food and
service, 1st class. When we got home I suggested we should
go backpacking for a couple of days. Diane laughed, looked
at me and said, go ahead, I'm calling Judy. Thanks girl.
Where to next?
Stephen
[Last name withheld in compliance
with the LARC privacy
policy.]
[LARC Response:]
I am still
laughing at Diane's last comment! You go girl!
I have lots and lots of places to send you, I can keep you busy
traveling to South America for the next ten years and you still
won't have seen it all! Thanks so much for the feedback, that is
how we can assure our future clients of the top notch service we
strive to provide.
All the best,
Judy
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June 08, 2011
Hello Judy, hello Caleb,
I am glad to report that I am back in Germany safe and sound.
Well, actually not glad - I had a really really great time in Galapagos, I loved every minute of it and if it had been up to me, I would have stayed another 3 weeks
J J.
I'd like to take this opportunity to say a big thank you to both of you for your help and support. Especially with the sudden itinerary-change, really great that you helped me there so quickly! I enjoyed my time in Isabella, you were very right to recommend it, Caleb ! We did the tour to Los Tuneles and had close encounter
snorkeling with the penguins, it was great fun J
The hotels were all great; especially the
Aventura was really lovely. Great to see how well it was all re-done after the blow it took with the Tsunami, really very nice. Staff there was most helpful and very kind, so I had a great time.
The diving was also nice. Just one question concerning that: From what I learned the way this works is that basically every operator connects with the other operators on the island and then one of them does the tour to a certain destination that day, correct? It's just something we'd need to advice our customers of, that's why I'm asking. Is there any way of knowing in advance who will operate the tour that particular day ?
It's too bad we didn't get a chance to meet personally. But if you do get by Bremen again make sure you let me know - I'll have a large Becks ready for you !
J
As for the part in Quito, I absolutely loved the
Mansion del
Angel!! Really a very nice place, I'll make sure I'll promote it to by best ability
J. The tour was also very nice and informative, got a good impression on Quito and what to recommend for our clients.
Thanks you very much again!
Best regards from rainy Germany
Melanie [Last name withheld in compliance
with the LARC privacy
policy.]
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April 26, 2011
Judy:
I just returned from my vacation in Ecuador and ended up being a guest of my friend's old school pal that still lives in Otavalo. He treated us to a wonderful lunch there as well as insisting we stay as his guest for a spa treatment. It was wonderful and such a treat. I took several pictures of the grounds and the dining area which were exquisite. To say the least, it was a memorable afternoon.
I must add that I have been to several wonderful spas - the Broadmoor in Colorado Springs, Colorado, the Suites of the Gods in Santorini, Grove Park Inn in Asheville, NC as well as the Biltmore Spa also in Asheville. I rank La Mirage the top experience.
Thank you for the information you sent me. I am writing an article of my experiences while in Ecuador and will definitely include my experience at
La Mirage.
My best to you and continued success.
Pamela [Last name withheld in compliance
with the LARC privacy
policy.]
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March 21, 2011
Judy,
Thanks for your patience in arranging our trip. This is our last night and we are staying in a fabulous room at
Mansion del
Angel. The accommodations at all the hotels have been outstanding.
La Mirage was my wife's favorite. She loved the country atmosphere and the small towns.
Galapagos was an adventure. If I can advise another
traveler interested in outdoor adventure I would recommend they do a cruise. The
Royal Palm was great.
Puerto Ayora was busy and fun. Tortuga Bay beach is a must. The walk to the beach in the sun was tough on the wife. Enjoyed the Colonial Town area in Quito. Heading out to a couple of museums. Give you more when I get stateside.
Carl [Last name withheld in compliance
with the LARC privacy
policy.]
[LARC Response:]
F.Y.I. CARL, TSUNAMI WARNING LIFTED FOR GALAPAGOS, NO SUSTAINED DAMAGE-HAVE A GREAT
TRIP!
RGDS, JUDY
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February 20, 2011
Hi Judy,
My stays at Mansion del Angel and
La Mirage were the best yet.
I tried the Cofan spa treatment in addition to the Equatorial Energy
treatment and, of course, Esthela's purification. All were fabulous.
A special menu for Valentine's dinner was the best dining experience that I
have ever had.
Thank you for all your help.
I told Jorge and Michel that I might come back
next February...
Nancy[Last name withheld in compliance
with the LARC privacy
policy.]
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February 17, 2011
Dear Judy,
A VERY belated message to thank you for
planning such a fabulous trip for Phyllis and myself. Has to be one of my best vacations ever. After being
delayed by a day due to the snow storm in St. Louis, it was pretty rushed
and crazy Friday and Saturday. But then the schedule
provided a bit of down time here and there. It was still anything but restful, getting up every
day at 6:30 and not eating dinner until 8 pm (that was my only complaint
with the schedule - it's too late to start a 4 course meal when you have to
rise so early). But we had a fabulous experience on the boat - I would
recommend that one to anyone. The staff were all so pleasant and helpful,
and were lucky enough to connect with a wonderful group of people (mostly
English) in our group - we all bonded and it was sad to leave! But a week
is definitely enough, particularly at that pace.
La Mirage is as
beautiful as you had said, and Mansion of the Angels was
lovely also. Again, we didn't have enough time in either place so it was a
bit hectic, which is probably why I ended up coming down with a nasty
bronchitis the day after I returned home. We needed more time in both
cities, but I needed to get back to class and Phyllis became very homesick.
I am hoping to return to Ecuador in the not too distant future - I loved it!
I had to laugh that all the people we met were going to the jungle, rain
forest, etc before and/or after , and we went to a spa! But I'm not sure
Phyllis could have done those things - she found many of the walks too
rigorous, although she loved the trip also.
The guides, the people who
transferred us, everyone was wonderful and took good care of us. The young man who took us on our tour of Quito was very
sweet, but he didn't seem to know much about what to see and do outside of
the prescribed agenda. It was a little heavy on churches. I just have to
remember to do more homework before doing something like that so I can be
part of planning the tour.
I wish that you were a travel agent for other areas besides Latin America,
but when I'm ready to return, either to Ecuador or elsewhere, I'll be
calling you. Meanwhile I'm passing on your contact info to other people.
Thanks again, Judy - you are fabulous to work with!
Kay [Last name withheld in compliance
with the LARC privacy
policy.]
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October 05, 2010
Judy,
We are having a most wonderful time thanks to your amazing organizational skills and knowledge... thank you so very much... no problemos con el presidente and todo los tiempo en Peru was wonderful (except for some food poisoning in the Valley-but will chat with you about that after we return)
Young Americo was the best.... the very best guide... and our time in Quito wonderful... Casa Aliso as you know is such a treat... all the lodgings have been special in their own ways..
Just wanted to catch you up on our sincere thanks for a wonderful time.. Off to Galapagos
manana..
Muchos gracias Judy..
Maureen and Barry [Last names withheld in compliance
with the LARC privacy
policy.]
[LARC's Response:]
HI MAUREEN
DON'T KNOW WHEN YOU WILL GET THIS, BUT SO GLAD ALL IS WELL! PLEASE GIVE ME A SHOUT WHEN YOU GET BACK AND LET ME KNOW HOW EVERYTHING WAS. HUGS, JUDY
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July 20, 2010
The highlands of Ecuador were as wonderful as we remembered, and it was
nice to spend the time to see things. The schedule worked great, the two
days off at La Mirage was great. The
Hacienda HATO VERDE was wonderful
and we really liked the family that operated it. Cesar, the husband gave
our guide some good suggestions for stop that we would like, so we got to a
native market where we were the only tourists and we also enjoyed a village
bullfight on our way to Crater Lake. Our time in Banos was great, the
clouds cleared the first afternoon and we saw the erupting volcano in all
its glory, not threatening just large plumbs of steam from the top and as
the sun went down we could see some rivers of lava. The trip into the
canyon and to the Devil's Caldron was very nice to realize we were seeing
one of the prime tributaries to the Amazon. We enjoyed the Otovallo market
and happened upon a crazy native celebration in Cotacachi while staying at
La Mirage. The rooms, food and
spa at La Mirage were wonderful and the
grounds are beautiful.
Margo likes some of the high quality native art, so our guide took us to
Olga Fische a shop in Quito which was exceptional not only for the
beautiful hand crafted items, but the have a spectacular museum on the second
floor of pre-Columbian and other ancient artifacts that are wonderfully
displayed, we felt very lucky to have visited.
[Names withheld in compliance
with the LARC privacy
policy.]
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June 10, 2010
Mike & Miguel,
We arrived safely back in the US this morning. I'm catching up on hundred of
accumulated emails, but I just wanted to send a quick note of thanks for all
the hard work you both did in putting the trip together. It was fantastic
and the Hampden-Sydney students were thrilled. Thanks too, Miguel, for all
your help and hospitality in Quito. I can't wait to come back.
Regards,
Alex [Last name withheld in compliance
with the LARC privacy
policy.]
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May 17, 2010
Hi Judy,
This is just a quick note from Cotacachi. We are having an *amazing*
honeymoon at La Mirage Garden and
Spa. The staff is treating us better than great and we've had fabulous food, great spa treatments, beautiful room
and grounds, a gorgeous hike around Lake Cuicocha (Laguna
Cuicocha), daily chocolate covered strawberries (and-or other honeymoon treats) complementary
of the staff, a fun day in Otavalo market and generally great time.
Weather has been perfect, too.
If GSC is half this great, we'll be very happy!
Thanks for everything!
Jeff
[Last name withheld in compliance
with the LARC privacy
policy.]
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April 29, 2010
Hi Judy -
Well, us girls had a ball!! She's decided she'll only travel First Class for the rest of her life!! Was mad about
La Mirage which, as always, was a dream! The altitude got to her at Inga Pirca - no surprise - but she did well in Quito. Young David was most pleasant and Miguel took us to lunch, on arrival, at Rincon la Ronda - lovely place and such a nice thing to do! Mansion is most elegant, but I would hope they do something far more agreeable with their little "Bistro". I know it's just tiny and informal, but the food comes from outside and not at a good standard. Low season at the moment - we were practically alone there and the stay was really lovely - No complaints, so please don't think I am unhappy!! Many thanks for setting everything up - it was just a lovely part of the trip - at the end - AND - all flights on time or EARLY!! What a treat that was!!
Cheers,
Judie[Last name withheld in compliance
with the LARC privacy
policy.]
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April 05, 2010
Hi Judy!
...so here's the update.
La Mirage was lovely (not sure if we were upgraded, but the room was beautiful regardless), albeit not an easy lodge to locate. Driving in
Ecuador was a breeze, finding things like the
Mirage, not so easy, but we made it just fine.
As to the Red
Mangrove...it is a perfectly fine middle-of-the-road hotel group. I'm not one who likes being on a schedule, so that aspect of it was a nuisance for me, but the trips were well organized, the guides were nice, the food was fresh...it was well done, just not luxe. The "cabins" on
Floreana were very basic...and hot (no A/C and no electricity after midnight, so not even able to have a fan). The hotel in Isabela was perfectly placed on a lovely beach. We were upgraded to a suite (upon my request because our assigned room was not nice) at
Aventura Lodge and that was well worth it. I would encourage your guests to book the ocean front suites for the trip. Worth the extra few hundred dollars to guarantee the best rooms. Basically, my feedback is that is a perfect way to see lots of stuff in the
Galapagos, be completely directed to do things at specific times, stay in a clean environment d not think.
Personally, my preference would be (and I might just return and do this) to stay at the
Safari Camp (I am SO, SO happy we changed and booked a night there at the end...it was beautiful) and book a private scuba trip for 2-3 days max and relax at the safari camp at the beginning and end. My favorite part about the entire trip really was being in the water and the tent.
Thanks again for all your help and I promise to reach back out to you next time I head down that way.
All the best,
Carla [Last name withheld in compliance
with the LARC privacy
policy.]
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April 03, 2010
Judy,
I absolutely agree with Miguel not to send it an expensive way.
There is no rush, so cheap is the way to go.
BTW, we all really enjoyed the trip you arranged for us. The rooms at the
Hacienda Hato Verde were wonderful as well as the meal Maria prepared. We
all talked about her quinoa soup for the rest of the trip! The MDA was
great- (rooms and breakfasts) and the side trips to Quilitoa Lake,
Otavalo, Mitad de Mundo and the Old City were fun too. Richard was a excellent tour
guide, really add some depth (culture and history) to his presentations that
was very educational. The folks at MDA suggested some very nice local
restaurants.
Only complaint would be that we wish Cesar had said something about taking
the north road back from Lake Quilitoa to the PA Hwy. Rye and Greg talked
with him about the best way to go up and he suggested thru
Latacunga, Pujili, and Zumbahua which was fine. Then, they said they didn't want to
come back the same way and wanted to make a "loop" back and Cesar looked a
little funny. I think he knew it would be a long way thru Sigchos and
Toacazo but didn't say anything. I think we drove 10 miles for every one
that took us in the right direction due to all the switchbacks in the
mountains! Took us about twice as long (4 vs 2 hours) and we had to skip
Cotopaxi on the way back to get to the MDA at a reasonable hour. Minor
problem though, the rest was super!
Thanks again for all your help,
Graham [Last name withheld in compliance
with the LARC privacy
policy.]
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March 07, 2010
Hi Judy,
Back from Ecuador and
Galapagos, and just wanted to say thank you for your
help.
The accommodations were excellent
(Galapagos Safari
Inn), and the tour guides and excursions were also great! What a wonderful trip.
Thanks for all you did to make it possible. I would be happy to recommend
LARC and your services to anyone who asks.
Best,
Peter
[Last name withheld in compliance
with the LARC privacy
policy.]
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March 04, 2010
Judy ... Returned from Ecuador on Sat.
night. Both the Mansion and
Mirage were outstanding.
Thanks for your help.
Glynn [Last
name withheld in compliance
with the LARC privacy
policy.]
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February 25, 2010
Judy, I cannot begin to tell you what a wonderful experience Kimi and I
enjoyed. Everyone was so nice and the accommodations were way above my
expectations. We have made an agreement that we will return to La Mirage
every year. The hotel in Quito is also beautiful and the staff is
fantastic, but the spa was the cream of the crop. Thanks for all your help.
I need to write a note to Clemencia and Euphemia and also go to Trip Advisor
and write a review.
What a wonderful way to spend a week or even two.
Thanks again,
Peggy [Last name withheld in compliance
with the LARC privacy
policy.]
[LARC's Response:]
BLESS YOU PEGGY! YOU MADE MY DAY! I AM COPYING CLEMENCIA AND
EUFEMIA, THEY WILL BE THRILLED TO KNOW THEIR EFFORTS HAVE NOT GONE UNAPPRECIATED! WE WILL
VERY MUCH APPRECIATE YOUR SPREADING THE WORD! MY VERY BEST RGDS, JUDY
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January 16, 2010
Dear Sr. Espinosa,
My husband and I had a very wonderful visit to your country of Ecuador a few weeks ago.
Mansion del Angel is an elegant and most comfortable hotel. You and your staff were so kind to take care of us making recommendations and assuring us of an enjoyable and safe trip.
We are hoping to return sometime and just wanted to thank you for your part in forming our favorable impression of
Ecuador and its people.
Happy New Year to you.
Sincerely,
Angela and Brian
[Last names withheld in compliance
with the LARC privacy
policy.]
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August 28, 2009
Judy, just received my computer back. I had to send it in for repair. Therefore, I have not been able to email you.
The trip was fabulous from start to finish. It could not have been more perfect!!! Thank you.
La Mirage was posh and I loved
Cotacachi. The town was charming and the leather shops were a big hit with the group. The setting in the Andes was intoxicating. While I was there, I wondered how everyone would adjust to the tent camp. From pure luxury to a tent? Hmmmm. But, I must tell you that the tent camp was a HUGE HIT.
You MUST experience it. I have not slept that well in years.
The tents were magnificent, the owners were very pleasant and bent over backwards to make our time there very special. The food was gourmet.
I am soooooo happy that we did not spend our time cruising around on a boat. You were very correct, as always!
Staying on land ended up being a much better bet. I would give the highest possible marks to the Safari Tent Camp and would suggest that other clients would probably love it every bit as much as we did. It was even better than anticipated. / Casa Aliso was charming and the staff very accommodating. The beds were a little HARD and the rooms a little HOT and stuffy, but overall it was a good in-between stop. Want to talk with you by phone to give you more info. Still trying to get caught up at work. Just wanted to get something to you now to say THANK YOU and tell you just how fabulous it all was.! xxxx
[Last names withheld in compliance
with the LARC privacy
policy.]
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August 18, 2009
Getting ready to leave for The Galapagos in the a.m. OMG, everything has worked like magic so far
La Mirage . . . the BEST yet. The transport services . . . the BEST yet. Casa Aliso . . . a CHARM. Everything working out great. THANK YOU for the bottle of wine and the birthday wishes! What a perfect evening, thanks to you!! The only missing was YOU! / The group is getting along great. I wish you were on FACEBOOK so that you could see the photos that I just posted there. WHAT will it take me to get you on there? Joe and Steve are nice . . .a little different than us, but it's working out just great. Can't wait to give you the little tiny details when we return.
Hugs and kisses! (Oh, have you tasted that lavender cake at
La
Mirage?)
[Last names withheld in compliance
with the LARC privacy
policy.]
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May 22, 2009
We recently stayed at the Mansion del Angel and would like to thank the
management and employees for making our stay very memorable. We arrived very
late at night in the rain and was anxious to get some sleep. Your rooms are
very beautifully laid out and make the visitors feel very special.
We left very early for our tour to Chimborazo and your employee made us tea
and toast to send us on our way. We had to leave for the airport to head
home at 3:45am and your employee again made us tea and toast to send us
home. This added touch made us very happy and we will recommend your
establishment to any of our friends visiting Quito.
We have also passed on good words to our tour company, Adventure Life, about
your accommodating us.
Thank you for a pleasant stay in Quito.
Alice & Edwin
[Last name withheld in compliance
with the LARC privacy
policy.]
Room 302
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May 04, 2009
Dear Judy,
We just returned from our South America trip. It was fabulous, and I want
to thank-you for your arrangements of our Cotacacchi, Ecuador leg of the
trip. From the moment we arrived, it was first class. We loved the
Mansion del Angels and were sad we only had one night there. However, our stay at
La Mirage was fabulous. We were upgraded, and the room we had was just
unbelievable. We took advantage of all the spa opportunities and just
luxuriated in the beautiful gardens. The food was wonderful too. We also
appreciated our drivers. We met the hotel owner, and were very happy to sing
your praises. Thank-you Judy for your impeccable arrangements.
Sincerely,
Katie Torgerson [Last name withheld in compliance
with the LARC privacy
policy.]
[LARC Response]:
HI KATIE,
AND THANK YOU FOR SAYING SO. IT IS ALWAYS NICE TO KNOW WE ARE DOING OUR JOB
RIGHT! PLEASE LET ME KNOW WHEN YOU ARE GOING TO PERU OR ANYWHERE ELSE IN
SOUTH AMERICA, WE LOVE BOOKING POSITIVE PEOPLE LIKE YOU!
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April 02, 2009
Hola Judy,
How ironic to get your email now....Mrs. Papantonio just phoned me.
She raved about this trip and said it was one of the very best they've ever
taken. They really enjoyed the accommodations at Royal Palm (also, they were
the only ones on the yacht excursions and the captain went out of his way to
show them things most people don't usually see); La Mirage (including the
spa and two chocolate massages for the girls!); their driver/guide was
great; the Galapagos islands and animals; and the Otavalo Market which was
an eye-opener for their daughter about life outside the U.S.
I could almost see her smiling through the phone as she was talking about
the trip! Please thank everyone for their excellence.
Best,
Karen [Last name withheld in compliance
with the LARC privacy
policy.]
[LARC's Response]:
I AM SO THRILLED TO HEAR THAT!
THANKS FOR LETTING ME KNOW, AND NOW I KNOW YOU WILL HAVE THE CONFIDENCE TO
USE LARC FOR ALL YOUR SOUTH AMERICA BOOKINGS.
IT WILL ALSO HELP SO MUCH FOR YOU TO SEE IT YOURSELF, SO I CAN'T WAIT UNTIL
YOU GO AND HAVE THE EXPERIENCE, IT MAKES ALL THE DIFFERENCE.
THANKS KAREN & HUGS, JUDY
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March 13, 2009
[Forwarded by David:]
Hi David,
Back from a fabulous trip to the Galapagos and the Amazon and just wanted to
thank you so much for arranging the Amazon portion for us. It was wonderful!
Quite the adventure. Hamadryade Lodge was great and we were the only guests!
Sebastian is a nice guy. He kept mentioning someone by the name of Judy -
assume she works with you? I will send you some pics when I get them loaded
onto a photo gallery this weekend. We did a 5 hour hike thru Sacha Reserve
with Pepe who also runs the butterfly farm on the property. Amazing the
things he can spot. The next day we did a full day white water rafting trip
which was also fun but quite the adventure getting to the river. Had a 30
minute hike down over rocks and lots of mud! Finally got to sit poolside
for a bit before we had to leave on Wed. L
[Name withheld in compliance
with the LARC privacy
policy.]
[Response by David:]
Good news!! Muchas Gracias for the nice report. Judy is a friend at
LARC - Latin American Reservations Center - who reps
Hamadryade among many other
properties. I book quite a few things with her & have for years. She is also
the one who told me about Hamadryade - nice to have another place to
promote. Ecuador has so much other than
Galapagos.
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November 06, 2008
Judy,
If heaven is anything like La Mirage I will be one happy camper!
What a gorgeous property with every amenity imaginable, a tremendous staff headed
up by Clemencia who is the most lovely person, an A+ spa, gourmet food with
fabulous presentation (Hugo is a tremendous chef) and some of the most
gorgeous grounds I have seen. From the moment we arrived and were greeted
with warm hand towels and champagne, to the hot water bottles placed under
our duvets each evening no stone was left unturned to make our stay the most
comfortable possible. Michel, the former owner of the hacienda, is such a
loverly man. One afternoon we went horseback riding and he helped make this
possible at the last moment! Happily, I had spa reservations when we
returned from the ride and when I had completed my massage I left "walking
on air."
I can't imagine anyone leaving La Mirage without total euphoria! It was a
pleasure working with you.
Regards,
Debbie [Last name withheld in compliance
with the LARC privacy
policy.]
[PS:] We all had such a tremondous time and I want to thank you for the bottle of
Malbec we enjoyed, with your compliments! In fact, it was so
good we ordered more and more!! What a kind gesture. Muchas gracias para
todos!!
[LARC's Response:]
HI DEBORAH,
MY ONLY REGRET WAS THAT WE WERE WITHOUT INTERNET FOR FORTY-EIGHT HOURS AND I
DIDN'T SEE THIS WONDERFUL UPLIFTING MESSAGE SOONER! IT IS ALWAYS SO
GRATIFYING THAT OUR BEST EFFORTS DO NOT GO UNNOTICED, AND I THANK YOU FOR
YOUR PRAISE. YOU MADE MY DAY! LET US KNOW WHEN YOU WOULD LIKE TO GO FOR
ANOTHER VISIT IN THE FUTURE. WARMEST PERSONAL REGARDS-IT WAS A PLEASURE
WORKING WITH YOU AS WELL!
JUDY
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October 03, 2008
We just returned from our trip in Ecuador/Quito, we absolutely loved
Mansion Del Angel and were fortunate enough to have the suite on the 3rd
floor!! Thanks! Do you guys work on trips other than
South America or do you
just focus there???
Thanks again, Rick E. [Last name withheld in compliance
with the LARC privacy
policy.]
[LARC's response:]
HI MR. E.,
WHERE DO YOU WANT TO GO? WE DO SPECIALIZE IN SOUTH AMERICA BECAUSE THAT IS
OUR AREA OF EXPERTISE, BUT LET US KNOW AND WE WILL TRY TO HELP YOU NEXT TIME
AS WELL. RGDS,
JUDY / DONNA
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April 02, 2008
Hi Judy
We are back from a fabulous trip. I wanted to thank you so much for all of your help. We had a wonderful time at
La
Mirage. I can recommend the Volcanic Mud Massage Treatment at the spa although it was a rather naked experience! We are both so happy that we ventured into the mountains. One of the things we enjoyed the most was wandering around the food and vegetable market in Otavallo. We were tired of crafts by then and found the market really exciting. I am sure we were safe.
The funny thing was on the plan ride home they were showing a film called "Proof of Life" with Meg Ryan and Russell Crowe, well...... it was
filmed in the Otavallo area and Old Quito. It is all about a kidnapping, glad I saw it on the way home!!!!
Anyway, thank you so much. We would love to go back to South America again and will keep you in mind to help us with our plans.
Kind Regards,
Schuyler [Last name withheld in compliance
with the LARC privacy
policy.]
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February 21, 2008
Dear Dom
Thank you for your welcome home message. We arrived late last night after a long journey home. All the flights worked out very well with only a couple of delays due to bad weather in Dallas which did not upset anything and we were able to catch our connecting flights without a problem. The luggage stayed with us all along until we rechecked it in at Johannesburg for Cape Town where one bag went missing (welcome to South Africa!!!!)
We really liked the Nautilus Explorer but found the dive deck rather cramped and having to climb in and out of the skiffs was a problem at times when the seas were a bit rough. We did not see as many mantas as we had hoped and Roca Partida was very disappointing with only a couple of sightings of sharks. We heard that they had found a lot of nets when they returned after the down season. So very sad.
Ecuador and the
Sky Dancer far exceeded our expectations!! We were met at the airport on time and found the Mansion Del Angel delightful. The next day a really lovely driver picked us up and took us to
La
Mirage. He was very kind and helpful and managed quite well with his English. There was no need for an actual guide. We had had lunch at
La Mirage in 2002 and were so impressed then. You can imagine our delight when we realized it was the same hotel. Our suite was magnificent, the staff were dedicated and efficient and we had a couple of good massages. Our journey back to Quito was great with the arranged stop at the Indian Market. We flew to San
Cristobal where we were met by the Sky Dancer crew. Dom, no exaggeration, we have been on many liveaboards, as you know but these guys and the boat are SIMPLY THE BEST. They could not do enough for us including the Captain who was always on the dive deck helping us get on and off the boat as well as helping us undress and handing out warm towels!! We just wished the charter could have been longer. Our cabin was great and the food was excellent. The sea conditions were good though the vis at Darwin and Wolf was not good at all. There was loads of stuff out there but we had difficulty seeing it. We did enjoy a dive being circled by hammerheads and dolphins close enough to film. Gordons Rocks was the best with good currents and everything to see thanks to better vis. Water temperatures were comfortable ranging from 25 degrees C down to 18 in the thermoclines. Thanks for the tip about wearing two hoods, I was not cold at all. We were with a great crowd, mostly British, one American, one guy from St Lucia, a German, an Italian and a Japanese. The German and Italian shared a cabin and their English was not very strong, as was the problem with the Japanese chap but they all got on so well together and became the best of friends, looking out for each other at all times. We found them delightful and Karlheinz was happy to have a fellow country man to chat with now and then in German. We all exchanged mail addresses and hope to keep in touch or at least pass on a photo or two. Our guide, Edwin, was well informed and we enjoyed the land trips with him. We were on the skiff with a young dive guide called Natasha who was fantastic. We were so sad to leave the boat but are looking forward to reliving our holiday when we down load our pictures and edit our video.
Dom, thank you for everything. This was certainly one of our best trips.
We will stay in touch!
All the best from Mary and Karlheinz [Last names withheld in compliance
with the LARC privacy
policy.]
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January 31, 2008
La Mirage was more wonderful than I'd remembered it. On my other trips we
only spent a night....that's what happens when you travel with Michele.
This time having 2 nights, we were able to enjoy the place and take
advantage of the spa. I'm not as well traveled as some, but it's the most
beautiful and special place I've ever been.
[Names withheld in compliance
with the LARC privacy
policy.]
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January 08, 2008
Judy,
Thank you for organizing my trip to La
Mirage. My boyfriend and I had the most wonderful experience! The service was impeccable and the views and
ambience were unbelievable. I especially loved all of the fireplaces and
flowers. We took advantage of every activity and spa treatment that was
offered - our favorite being the shaman ritual and horseback ride through
the countryside. The food and wine was also fantastic. I cannot say more
positive things about La
Mirage; I'm already planning a group trip back next
year. La Mirage is such an amazing and special place - and I have spread
the message to everyone at Travel + Leisure.
Thank you!
Courtney [Last name withheld in compliance
with the LARC privacy
policy.]
[Response from LARC:]
HI COURTNEY,
YOU HAVE CERTAINLY MADE MY DAY! I CAN'T BELIEVE YOU ARE ALREADY BACK
THOUGH, BOY TIME FLIES. THAT IS MY FAVORITE TREATMENT AS WELL, I DON'T
THINK THAT OFFER THAT ANYWHERE ELSE IN THE WORLD! THANKS FOR ALL THE
P.R! HAPPY NEW YEAR TO YOU BOTH,
JUDY
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January 07, 2008
Hi Judy: We returned yesterday from Florida where we spent a few days
recovering from our vacation!
We had a wonderful time and want you to know how happy we were with
everything, especially the guides and meets and greets at airports, train,
hotel, etc. Everyone was there on time and were extremely professional and
competent.
We also checked out of the Doubletree one night early, so we could return to
the US. We were tired and ready to come home, plus New Year's Day things
were closed. We did like the J.W. Marriott on the beach as a better choice
for location in Lima. There was shopping and it was a very upscale
neighborhood.
We are still telling our friends about Inka
Terra. The suite was fabulous and we thank you so much for that wonderful experience.
The Royal
Palm, La
Mirage and El Pueblo were all special in different ways. The staff at
La Mirage were extraordinary, friendly, helpful and the Chef was superb! The
dinners were all memorable!
We were OK at Liberador until we went to the Monasterio. Definitely heads
above Liberador and we would highly recommend it to our friends.
All in all, it was great. My husband doesn't know how much it cost, but he
is raving that he has never had better treatment anywhere in the world! And
whatever it cost, it was worth it!!!
love and hugs
Faye M. [Last name withheld in compliance
with the LARC privacy
policy.]
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May 29, 2007
You hit a grand-slam home-run, Judy , when you put us in the Hampton Inn in
Guayaquil and the Doubletree El Pardo Hotel in Lima, and when you assigned
us Victor Riera and Carman ?? as our cultivated and experienced guides in
those two cities. I am a gold level Hilton card member, and we have never
stayed at Hamptons or Doubletrees of such excellent quality in the U.S., and
fairly priced in the bargain. Our guides spoke excellent English, and
conveyed us in clean vehicles, and their commentaries were informative and
fun. We recommend everything you arranged with enthusiasm. Guayaquil is a
more interesting town than we anticipated, at least equal, we suspect, to
Quito. Both hotels have perfect locations. We visited jewelry and
alpaca/vicuna stores in Lima with Carman and made several excellent
purchases. Thanks and cheers.
H. P. B. [Name withheld in compliance
with the LARC privacy
policy.]
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May 09, 2007
Judy,
So much fun meeting you in Lima! Thanks for coming to the airport to greet
us. Also, thanks for putting together a spectacular trip for us. The air
travel and accommodations were just exactly what I had envisioned. From
your first word over the telephone, I knew that I had found the right person
to help me plan this vacation to Ecuador and
Peru. Your vast knowledge of
the countries and your contacts certainly made it easy for us!
Next on the list? Galapagos? Puno and Manu’?
Calafate? The options are endless and I will be in touch with you when the bank account and vacation
time replenishes. (As a matter of fact, I will be in touch with you way
before then!) I want to see everything there is to see in Latin America.
You will be just the one to help me do that! If I get the chance to refer
anyone else to you, I will do handstands and shout cheers on your behalf.
Please stay in touch and help me retain that Latin magic!
Muchos Abrazos,
Michael [Last name withheld in compliance
with the LARC privacy
policy.]
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March 21, 2007
I am happy to provide this report to you on our trip to Ecuador that was planned using the services of LARC. When we began planning our trip we knew that we wanted some advantages of a tour but also wanted an individualized travel plan. We worked with LARC tour agent, Judy Martin, who helpfully and pleasantly helped us to craft a travel plan that was perfect for us.
Essentially, we designed 4 mini-trips within our overall tour of
Ecuador using Quito as our base. Judy arranged lodging, guides and side trips for us, including transfers to and from airports and hotels, when necessary.
First, we arrived in Quito for a few days where my daughter, Leah, is working as a teacher at El Colegio San Francisco de Quito. We stayed at the
Mansion del Angel, which had a lovely rooftop cafe.
Next, we then headed to the Southern Highlands to the beautiful colonial city of Cuenca. We stayed in the Crespo Hotel, which we loved. From there we took three main side trips: Ingapirca (Inca ruins), Cajas National Park, and the lovely villages and markets of Gualaceo and Chordeleg.
After four fabulous days in Cuenca we flew back to Quito. We stayed at
La Rabida
Hotel, a quiet and clean place with a very helpful staff. While we loved
Mansion Del Angel and Crespo for their ambiance,
La Rabida felt "like home."
Next; when we headed to the Oriente very near the border of Peru for a trip to the Amazon Jungle and
Kapawi Eco-Lodge and
Reserve. This was an amazing trip! After 4 or 5 awesome days we headed back to Quito.
We took a day trip to Cotopaxi, the world's highest active volcano, and to the incredible hot springs of Papallacta. Back on Quito and
La Rabida, we did several things on our own such as visit Quito's Old Town, the Golden Church, Cafe Mosaica high above the city for a cocktail at dusk, the Guaysamin Museum, and visited the markets and street venders.
Lastly, we headed north, stopping at Calderon and other small villages arriving at our final destination of
La Mirage, a gorgeous place with gardens, birds, extraordinary cuisine, and an amazing spa. We also visited the leather town of
Cotacachi and the grand market town of Otavala.
It was definitely a whirlwind 3 weeks but the plan was perfect for us to be able to see most of the country, stay in a variety of great hotels, have expert guides and efficient transfers, and be able to "tour"
Ecuador just the way we wanted to. The tour guides were very professional and knowledgeable and fun to be with. Thank you Judy for your patience, humor, and perseverance in working with us to create the perfect South American vacation! You are the best - we felt like you truly took a personal interest in making our trip exactly how we wanted it to be. And it turned out BETTER than we expected as a result of all our planning together. Without a doubt, we will certainly use your services again. Thanks so much!
Gera [Last name withheld in compliance
with the LARC privacy
policy.]
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February 21, 2007
Dear Judy,
We have been home from Boca Raton, where we had a stop-over with friends
and helped Stanley's sister, Judy, celebrate her 95th birthday on Feb. 3,
since February 8. Our trip was a great, thrilling, satisfying experience,
thanks, in no small part to you. We now realize how important the travel
agent is--we used only one in the past- but your recommendations were the
best! We are lucky that we took a chance on your website and that your
recommendations turned out to be the source of immense pleasure.
La Colina was just right for us. We had the best suite, I believe, in the
hotel, on the fifth, top floor in the corner, as we had requested, with a
magnificent view of Quito. We were up at about six or seven every morning
and I took wonderful shots of the view under different atmospheric
conditions to serve as a basis for painting. The hotel, itself, and our
suite were really tastefully appointed in the style that reflected a lot of
Quito. Although we did not intend to spend $1800.00 on an apartment, this
suite was really much better for us, because it relieved us of having to
concern ourselves with safety or any repairs we might have to make, like a
stuffed sink or an electric bulb that needed to be replaced.
We enjoyed the neighborhood and found the cleaner around the corner as good as, if not
better than the ones we use here. The Supermaxi next to the Swiss Hotel
was really super. We enjoyed the wonderful Japanese restaurant at the hotel
and the three guitarists who came to entertain us at the delicious buffet
Christmas eve. My three years of high school Spanish served us in good
stead, and we established friendly relationships everywhere we went,
albeit with limited, broken grammar. Great fun. The staff at la Colina was
really very accommodating and quite friendly.
Ditto the hotel in Cuenca, quite, quite charming, although we would have
preferred a room overlooking the garden, which we had requested before we
paid our bill on Nov. 2. I'm glad our room faced the inner lobby and not the
street.
And we can't find the words to adequately describe how pampered we felt at
La Mirage! Unfortunately, I had a 24 hour seven day terrible cough, so could
not use the pool or have a massage. We loved those peacocks, the service,
the food and the extraordinary beauty of the grounds. The new year's eve
celebration was extraordinary in its creativity. Regards were sent to you by
one of the owners, not sure whether it was the taller of the two, and
unfortunately, I don't remember his name.
We have never seen such color as we saw at the market in Otavalo. Blew our
minds away as did the culture and color of everywhere we went.
Unfortunately, we had to cancel the Machu Picchu part of our trip. Upon our
return to Quito from La Mirage we consulted a physician at the American
administered hospital about my cough, and Stanley was advised not to go to
Cuzco where he would run the risk of a heart attack because he has a leaky
heart valve. Instead, we went to Lima and Trujillo.( My money belt was
stolen from our room at the Posada del Inca Olivar. Fortunately, I had
removed my credit card holder when we went to dinner, and there was no money
in it, nor my passport; only my eyeglasses and all the keys to our luggage.)
Even the latitude at Quito affected Stanley's breathing and energy.
All in all, it was a most wonderful trip. I loved speaking whatever little
Spanish I knew, and we enjoyed Quito immensely, especially La Carolina park,
where we went on several Sundays to spend the afternoon watching families
and lovers enjoy the foot paddle boats in the lagoon. (I held a boa
constrictor at the reptile house and we also went to the botanic gardens)
We did not get to see all that we wanted to in the old town. There was a
riot on one of the days protesting the corruption of the legislature. We had
planned to go on the first sunny day; that turned out to be the Monday
before, and all of the museums there were closed. You had better believe we
tried the best places in town to have our lunch, which was the main meal of
the day. A wonderful fish soup at the Hilton Colon for five bucks! Where can
you get that anywhere!
Anyway, the time went quickly, and I, if not Stanley because of the altitude,
would go back, yesterday, if I only could . We came home with the most
beautiful colored scarves and alpaca ones, too, very cheaply bought, at the
market in El Ejido park on Saturday, among other things, to give as gifts,
and it was hard for me to part with anything. Also found a truly beautiful
old necklace of silver filigree, in a shop opposite the Swiss Hotel, with
a peacock suspended from it to remind me of La
Mirage, with matching earrings.
We were not in Ecuador long enough. No one can imagine the impact our trip,
which included the Galapagos, and the cultural history in the churches and
museums, had on us. I took over 1,200 digital pictures and am busy editing a
second set to show to friends. Even though the best are for viewing I would
not delete anything from the entire set. I plan to make a picture book
for my two and a half year old grandson with some of the pictures, like the
one of the peacock with tail fully open, peering in the dining
room window where we were having breakfast at the Mirage!
Please feel free to use this email in your advertising.
Thanks to you, again.
Bernice and Stanley [Last name withheld in compliance
with the LARC privacy
policy.]
LARC's Response:
HI BERNICE,
GOOD TO HEAR FROM YOU! I WAS A BIT UPSET TO HEAR ABOUT THE PROBLEM YOU
EXPERIENCED IN LIMA, BUT WE DID NOT HANDLE THAT PORTION OF YOUR TRIP. IN
ANY CASE, I AM GLAD ALL AND ALL, EVERYTHING WAS FINE AND AM HAPPY YOU
ENJOYED BEST THE PORTION OF THE TRIP THAT I ARRANGED FOR YOU. BEST
RGDS,
JUDY
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February 12, 2007
Hi Judy,
Thanks for helping make this the best vacation both I and Andrew have ever
taken. Every single arrangement was right on the money--no delays, no
missed connections, no surprises. Everything went like clockwork, and for
that we are grateful to you and your agents.
We had wonderful times in Patagonia, Guayaquil and the Galapagos. In fact
you might say we left our hearts in So. America!!
All the Best,
Ron [Last name withheld in compliance
with the LARC privacy
policy.]
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January 19, 2007
Our trip was fantastic. Every place we stayed was great and the guides were wonderful. We even sat next to Kevin Bacon, his wife Kyra
Sedgewick and their kids at dinner at La Mirage. You really put together a
memorable adventure.
Lisa B. [Last name withheld in compliance
with the LARC privacy
policy.]
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December 31, 2006
Ecuador
Here is another report from our vacation. I hope it's helpful and not too annoying.
The flight to Guayaquil was easy and the airline was just fine. Even though it's six hours we thought of it as just a little longer than LA, so very doable. The Hilton Colon in Guayaquil is fine and our guide was great, took us to a nice restaurant etc. but Guayaquil is not a city worth hanging out in. I had heard nightmare stories about the flights to
Galapagos but we found them, very efficient and easy.
One note. We were never told of a $100 per person Galapagos entry tax. With six of us that's a lot of cash off the top so travelers should be warned. We were met by Rafael, our guide, who is very knowledgeable, calm, and serious. Strong accent, but we got used to it.
We took a short bus ride to the harbor and took a dingy to the Sea
Cloud. Our hearts sank when we saw the accommodations. Four rooms of the same size. 2 in front, 2 in back by the engine. Tiny cramped rooms with bunk beds, I had remembered pictures of the
Rachel and remembered that it had 2 rooms with double beds and 2 rooms with bunks. In any event the
Sea
Cloud was just too small for even six of us and I can't imagine if we had brought 8.
One suggestion, bring AS LITTLE LUGGAGE AS POSSIBLE. There is no storage space for bags etc. And don't come if sleeping with your wife or lover is an important part of your vacation. The crew seemed nice enough but we realized that there were 6 of them! Captain, first mate, engineer, cook, crewman and guide. So there were not enough beds for them. This meant that at any time of day or night we would find them sleeping on couches or on deck. This offered very little privacy and no chance to escape. Even the bow deck of the boat was not equipped with cushions for hanging out.
The distances between the Islands are sometimes 6 or 8 hours so the plan was to sail, under motor, at night. But this made it impossible to sleep. Motoring in a sailboat is way more nauseating than sailing because of fumes etc. And sailboats can only motor at half the speed of a motor yacht and are much less stable. The girls all got sea sick and opted for sleeping on deck. We gave them the patch and told the captain that we would no longer be sailing at night.
The bottom line is if you are not going to sail, don't take a sailboat. There are beautiful, fast, spacious motor yachts that get you between the islands in half the time.
Now a few word about the Galapagos. AMAZING, INCREDIBLE, AWESOME, MIND BLOWING. We had some of the most memorable experiences of our lives. Encounters with animals unlike any other in the world. Everyone should go, but as Rafael put it, "the Galapagos is not an easy vacation" Up every day early to hike or snorkel, lunch and then back at it in the afternoon, but every outing was better than the last, and the memories will last forever. We tried to think of family members and friends that would have enjoyed the trip and they were few and far between. You have to be ready for boats and a lot of activity, but if you have the energy it's so worth it and very safe. The animals are very friendly because they are not threatened by humans. Even the SHARKS are friendly! We were very happy to have the Satellite phone as it enabled us to make calls as our plans changed. It worked very well considering that we were in the middle of the ocean in the middle of nowhere. We stayed in a cute hotel in town called Solymar. Brand new and inexpensive, but clean and comfortable and the owner, Renato, will do anything for you.
So bottom line get a good boat, or stay on land and do day trips (although you will miss some amazing Islands) Get a good guide, because they know the secret places and how to avoid the crowds. Pack light and bring a good camera with an underwater housing if you can.
We found the trip to Quito pretty easy but the landing in the Andes can be a bit bumpy. The drive to La Mirage really drives home the notion that you are in another world.
La Mirage is a beautiful place. In a small town that specializes in leather goods. It has nice gardens and every room is different. Charming, cozy with fireplaces and hot water bottles in the foot of your bed at night. The food is fine, not great. The spa is OK. They try hard but they weren't the best treatments we ever had. Unfortunately the pool is indoor and the exercise equipment hasn't worked since the 80's.
We went for a beautiful walk up into the mountains and found a little Indian village. The Indians are tiny. Barely 4 feet tall. But very friendly. It's great to explore Otavalo, the Indian market. They have beautiful handcrafts, rugs, scads, etc. for dirt cheep.
Our guide Miguel was very knowledgeable about the area and took us to some out of the way villages. Guinea pig is the local delicacy but we passed on that one. The mountains are spectacular and we lucked out with the weather but either way tacking on an Andes visit to a
Galapagos trip is definitely worth it.
KB 12/31/06 [Name withheld in compliance
with the LARC privacy
policy.]
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November 13, 2006
Donna,
I just returned from Ecuador and want to thank you for your suggestions and
planning. The trip was fabulous! Everything went smoothly and the hotels
were perfect. I will certainly contact you again for future trips and will
recommend you to others.
With much appreciation,
Tina [Last name withheld in compliance
with the LARC privacy
policy.]
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September 13, 2006
Judy,
My husband, daughter and I would like to thank you for helping us to plan
our trip to Ecuador. The trip was truly memorable. Everything went as
planned, and we are safely home again, feeling we were privileged to see so
much and such a variety of areas in Ecuador. It was always wonderful to see
Miguel waiting for us at the airport and hotel. He was a great help and did
a good job of coordinating everything. The guide whom he arranged for us,
Ricard Espinosa, was a delight. La Mirage was a real treat, as you
promised, and a lovely way to end our two weeks in Ecuador. Our only regret
is that Kevin Bacon didn't chose to come over Labor Day instead of
Christmas! (Miguel told us you are planning a trip for him.)
Many, many thanks for your expert advice and suggestions. We will call next
time we plan a trip to South America, and we will, of course, recommend you
to any friends, who express an interest. I hope you have had a nice summer
yourself!
With thanks and best wishes,
Martha M. [Last
names withheld in compliance
with the LARC privacy
policy.]
Judy's Response:
THANKS MARTHA,
YOU MADE MY DAY! THANKS SO MUCH FOR TAKING THE TIME TO LET ME KNOW HOW YOU
LIKED YOUR TRIP, IT REALLY MEANS SO MUCH TO US TO HEAR FROM OUR PASSENGERS.
KIND RGDS, JUDY
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September 11, 2006
Donna - we had the BEST TIME EVER!
The jungle was fun and Kapawi was quite nice and the
Galapagos were just amazing.
We couldn’t believe how nice the Evolution was and chock full of interesting people: A Member of British Parliament, Joan Didion’s Assistant, and Crazy-rich International Financier...It was too much fun. The guides were great and we snorkled almost everyday. We were going to go to Banos for a couple of days, but because of the volcano we went to the
Hacienda San Augustin de Callo instead for 2 nights. It was terrific and Cotopaxi stunning (although I nearly died climbing up it - there’s no oxygen there.)
Now I’m broke and must go back to work. Very sad. See attached happier time.
-Sandy K. (& Brian F.) [Last
names withheld in compliance
with the LARC privacy
policy.]
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August 01, 2006
We loved Ecuador and the
Galapagos!!!
The land trip was just right and the guide, Henry Richard Espinosa, was terrific. We had a medical emergency and
he helped us get through it wonderfully. We really like Cochasqui better
than Ingapirca because it's the real thing, not just some restoration.
Cochasqui is completely intact as the ancient people built it. The
Evolution is an excellent boat with a really nice crew, good food, and just
the right number of passengers.
All in all, we'll certainly recommend this trip.
Gladys M. [Last
name withheld in compliance
with the LARC privacy
policy.]
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July 14, 2006
Dear Janie,
The trip was fabulous! The Beluga was great and all the crew members were outstanding. The food delicious, all the crew members went out of their way to make us comfortable, and I must say, a group of photographers is a high maintenance group. They lugged our equipment safely in and out of the dinghy, had meals and snacks waiting for us. It was super. Our guide, Juan, was the best. He was so knowledgeable, and there wasn't a question he couldn't answer. He was flexible, allowing us to do pretty much what we needed to, to get our photographs, within the limits of the Nat'l Park rules.
We had a once-in-a -lifetime experience and thoroughly enjoyed ourselves. Metropolitan Touring was also great. The people we were in contact with went out of their way, giving us their phone numbers to contact them with any difficulties. They made the transition so much easier, being in a foreign country. They arranged for private transportation, and an individualized tour on two separate occasions, once in Quito and again in Guayaquil. A great experience.
We also went to Sacha
Lodge. Our guide, Miles McMullen was a bird expert and did a great job. We also had a native guide who was very adept at sighting birds and all kinds of wildlife. Every day was filled to the brim with adventure. Pirhanna (sp? )
[Piranha] fishing, jungle hikes, hikes to the top of the canopy, even a night hike to seek out
tarantulas, bugs, and frogs. Wow. Will try to send you some images. We sure have a lot to go through and edit! Hope to meet you someday. Maybe an African tour???
David [Last
name withheld in compliance
with the LARC privacy
policy.]
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July 14, 2006
Judy,
Paul, Eduar and I had a great time and saw a lot! The Cartuja was lovely and well located. The trip down to Cuenca was spectacular, and our guide Hugo was excellent. Please pass along our thanks to Miguel, and thank you for
your help.
George [Last
name withheld in compliance
with the LARC privacy
policy.]
LARC responded: The Crespo and the Abraspungo are lovely too.
Crespo is better located than the 5 Star option in Cuenca.
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June 28, 2006
Dom: Thanks for contacting us!
First of all, what is your new venture: "diveadvice.com"? (I don't seem to get a web sit when I go to that address?)
Second, Bob and I had a great time on the trip.
Our time at La Mirage was terrific, and all of the plans went off without a hitch and as advertised. The Heils and we went horseback riding and took advantage of the spa facilities one afternoon. The food was good.
La Cartuja had received all of our reservations accurately and were accommodating as usual.
The diving was fantastic (this is our second trip to
Galapagos):
We were thrilled with a significant whale shark encounter on our first day at Wolf. She was a BIG girl. Unfortunately we had only one other whale shark sighting on scuba (a juvenile) and one sighting at the surface. That was my biggest disappointment but out of everyone's control, of course.
However, the other shark activity was truly remarkable. During 8 full days at Wolf and Darwin, we had significant numbers of hammerhead sharks on every dive. In addition, at Wolf, the
Galapagos sharks were everywhere, and we had encounters with black tips, white tip reef sharks, and silky sharks (too many in that case!) We literally dropped in looking at sharks from the first moment.
Dolphin, turtles, schooling fish, and sea lions were all abundant depending on where we were. The water was warmer than I expected in the northern islands at this time of year; the southern/central islands were a mixed bag. Roca Redondo was freezing, with poor visibility and limited life. That was probably the worst diving, and I know it can be outrageous depending on currents and other conditions. Cousins Rock was awesome as always.
Bob and I were very happy with the Sky
Dancer's Captain Rafael, naturalist Jaime (who had been one of our naturalist/dive masters on the
Lammer Law in 2002) and dive master Kike. Service overall was good. The food was fine, particularly the lunch and snacks. The housekeeping service in our room was excellent.
Dom, thanks for all your help. As we said before, your detailed planning on our behalf was a significant relief for us. Again, we wish you the best, and please let us know about your new position.
Kind regards.
Jacqueline [Last
name withheld in compliance
with the LARC privacy
policy.]
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June 28, 2006
Judy Judy Judy !! Thought you might like to see this very positive feedback from Skip's clients who loved all your arrangements.
Thanks, Dom
----------------
Dom,
Well we had a most delightful time in Ecuador, thanks!!!!! I particularly wanted to thank you for all of your help in arranging our plans for the week prior to the
Galapagos travels. I copied the notes you sent in reply to my various questions about hiking, etc & reviewed them on the trip to help us figure out where to go (you supplied enough details about hiking in Banos that our guide asked if he could join us . . .I got a map from travel shops in Banos which helped us determine various paths to take for our hike up to view the volcano there ... )
We adored our guide!! He was pleased to join us on the rafting trip . .
. his 1st rafting trip!! By the way, the raft trip was quite fun (& the folks leading the trip were both professional & heaps of fun!!!!!) We made two more hiking trips in the Andes (to the Refugio at Cotopaxi & then to Imbabura near Cusin's Hacienda . . with a guide from the area). After feeling rather good about having a fine mainland stay, we were actually swept away (i.e. all was so very easy) and arrived without any work on our part, in the
Galapagos on board the
Sky
Dancer. What a great crew (all of them) . . .so very friendly, hospitable, with such caring attitudes . . . a wonderful place to be for 2 weeks!!!!!!!!!!!!!!!!! Loved the boat . . . all was made so very easy in all ways for us. Oh my gosh, just a fairy tale!!!!
The diving was quite fun; the surges and bit of current made it adventurous!! Schools and schools of hammerheads
. . . again unbelievable!!!! Saw everything underwater possible . . . no complaints in this department!! The only issue was that Skip couldn't get his itinerary approved; consequently, we had to forgo many of the intended land trips. I think that I would have preferred to take more land trips, although I was quite satisfied with the panga rides (we saw such wonderful things from the zodiac!!!!)
Thanks for being right there for us . . . Are you still in this line of business?? If so, please let me know what trips you might organize as we would love to go to Indonesia as well as to Truk & Palau. Arrange any trips in Australia???
We would love to stay in touch!!
Thanks again!!!!!
Joan & Marsh [Last
names withheld in compliance
with the LARC privacy
policy.]
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June 27, 2006
Judy,
Dave here. Just wanted to thank you for all your help with our
Ecuador trip. Every part was truly wonderful. We loved the
Cachalote and the
Galapagos. Our guide was amazing and fun. That said, if we could do it all over again, we probably would not go back to Sani Lodge (which had been totally our choice). They didn't have a lot to do during the afternoons, no electricity in the rooms, and they were a four hour boat ride from Coca (other lodges aren't so far). We heard much better things from other
travelers about Sacha
lodge. Also, La Mirage was over the top fun, but we probably would only stay there
one night, as those four course meals take a long time and it was expensive.
Thanks again,
- Dave [Last
name withheld in compliance
with the LARC privacy
policy.]
ps do you handle Bolivia?
I'd love to go there some day.
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May 22, 2006
Donna
Just wanted to sent a note to tell you thanks for all your help with the
Galapagos
/ Ecuador trip. We all had an incredible time. Everyone involved
with helping us was very kind. Our driver, Ernesto, was especially awesome
and we all enjoyed him very much.
Thanks again from all of us
Wendy Y. [Name withheld in compliance
with the LARC privacy
policy.]
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February 28, 2006
Dear Judy,
Just a quick note to say that everything went very well. We had an amazing
trip... The people from Turisvision were especially nice and reliable.
The Swissotel made up for some issues on the first night by upgrading us on the
last night we returned. Thanks for your help. Best to you...
Jan S. K. [Last name withheld in compliance
with the LARC privacy
policy.]
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January 29, 2006
Our trip was wonderful and exhausting and very educational.
All the arrangements you made were excellent and flawless. Miguel is a very
accommodating and responsible agent and tourguide. The sites for
meals (Cienega, Puerto Lago) and lodging (Fuente Piedro, Pinsaqui)
were each unique and very hospitable. Otovalo market is delightful
(we could have used more time), with a few actual artisans interspersed among scores of secondary vendors. Visiting the nearby
crafts towns generally exposed us to a higher level of craftsmanship.
Miguel took us to the studio of a weaver in Peguche whose work was
outstanding (and now well represented in our house in Ithaca).
Sacha is a delight, but is very different from the naive perspectives
we had of the jungle. We saw many fewer exotic species than we'd
anticipated, but this was due to our lack of understanding about
diversity and numbers. Outstanding staff, excellent food and lodging. The trekking is a bit arduous - lots of getting into/out of
canoes, the footing on the trails is often uneven, and there is some
extensive climbing. Mary Lee was able to keep up with most, and the
guides were very accommodating to her special needs. The 2.5 hour
trip along the Napo is delightful. If someone wants to see lots of
species of toucans and exotic birds up close, they should go to Bush Gardens, but for an easy and enlightening adventure this is a wonderful place.
Ecoventura is a first rate organization. The ship was clean, the
food and other service were outstanding, and all the staff were very
friendly and helpful. Everyday there were small extras provided,
which added significantly to the individual and collective enjoyment
of the passengers. Here again, our guides and crew were very
attentive to helping Mary Lee on/off of the pangas (twice daily)
without disrupting the activities of the other passengers.
The uniqueness of each of these islands must be seen to be appreciated.
Some of the passengers on the lower deck reported having air that
smelled of diesel and also mentioned the noise from the engines as
being disruptive, but our upper deck rooms were very airy and bright,
and also more convenient. I think some air purification system was
not functioning properly, but you might want to mention this to future clients. We were very glad to have paid the extra $$ for the
upper deck rooms. We are infrequent travelers to such exotic places,
so a little extra investment to enhance the comfort is worth it.
On our last day in Quito we hired a guide from Sacha (who was home on
break in Quito) to take us to Bellavista and a nearby orchid farm and
also a private hummingbird reserve (owned by Tony Nunnery, who leads
tours for Victor Emanuael). We were not especially impressed with
the Bellavista lodge, but the other two sites were fantastic. The
bird house has recorded the greatest number of hummingbird species
per day of anywhere on earth, and we saw about 15 species.
That's it in a capsule. Again, we thank you for all your efforts to
make this journey easy and enjoyable for us. We hope 2006 brings you
much happiness. Please let me know if you are ever coming by Ithaca.
Cornell has a very active herpetology club, and they might be particularly interested in meeting with someone of your experience
and interests.
Drew [Last name withheld in compliance
with the LARC privacy
policy.]
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January 26, 2006
Judy
I just wanted to let you know how wonderful both the
Mirage and
Del Angels
were. We had a great time.
Sharyne & Mitchel W. [Last name withheld in compliance
with the LARC privacy
policy.]
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September 19, 2005
Hi All...
Trip back was as always exhausting, but uneventful which is good....
The arrangements in Ecuador were excellent and the car and driver
super..... Thanks so much.... Trip was terrific...... Everyone enjoyed
everything immensely......
Kudos to Miguel for last minute fix-it on van to Guayaquil from
Cuenca..... We had a good trip down but had hoped to have Oswaldo for the day
and not just until 2:30 when we were dropped at hotel...but do understand he
had to get back to Cuenca and check on Chevy Astro..........
I will be in touch up the road about Peru and perhaps Bolivia when the time
comes...Could be a while as the list is pretty full, but I won't
forget... Hope all went well for you in Peru, Miguel and thanks for
everything Donna... Good job all around.......
Robert......
PS
I think Ernesto had HR in front of White outside customs at Quito on arrival
16 days ago........I knew that had to be the real thing!
[Last names withheld in
compliance with the LARC privacy
policy.]
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Received: September 19, 2005
TRIP REPORT - ECUADOR AND THE GALAPAGOS
AUGUST 12-29, 2005
Friday, August 12th - Departure and Introduction
Jan and I left Washington National Airport around 2 pm on Friday, Aug 12. American Airlines flight to Miami (2 and 1/2 hours), followed by a short lay-over and a very long walk between gates and another American Airlines flight (3 and 1/2 hours) to Quito, the capital of Ecuador, arriving around 8:30 pm. We were met by our tour guide, Miguel, and taken on a relatively short drive to our hotel.
First, a few words about Quito. It's a large city (pop around 2 million), and the capital of
Ecuador. It's around 30 miles long (north-south) and only 4 miles wide. Basically, it sits on a high Andean plateau, at around 9,000 feet, in the midst of several large volcanoes. It is a very beautiful setting. In the morning, we looked out our window onto the two large and still active volcanoes, the Pinchinchas. The most recent eruption of these was in the late 1990's and covered the city in ash. The whole area is very active, geologically speaking. Apparently, there are daily "earthquakes" in Quito, but none strong enough to even be felt. The last big one was around ten years ago, seriously damaging several cultural heritage sites. The altitude is high enough that you really notice it. Particularly when climbing stairs. There were mornings that I really felt the hike up and down the two flights of stairs in our hotel (no elevator). I don't think anyone on our trip ever got really altitude sickness (headaches, etc). But we all knew we were up pretty high. In comparison, it is about 1,000 feet higher than the village at Snowmass, Colorado where we have skied.
Our hotel was lovely. We used the same hotel (and actually stayed in the same rooms) whenever we came back to Quito. It was called
Mansion del
Angel. It was very comfortable. Large rooms, comfortable beds, large showers with lots of hot water, etc. Very nicely decorated. Very helpful and friendly staff. And not terribly expensive. Roses were everywhere. It turns out that, after petroleum products, Ecuador's largest export is roses. When you drive around the highlands, you see all these huge greenhouse complexes that grow roses for shipping to the US and around the world. In Ecuador on the streets, you can buy 25 roses for a dollar. As a result, our hotel was filled with huge bouquets of beautiful roses. And the odor of roses was everywhere. Whenever we were in Quito, we had breakfast on this wonderful, glassed in terrace with views of the mountains.
To read more of this account, Click
Here
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July 15, 2005
Dear Donna,
What a great trip. All the arrangements you made came off with out a
hitch. Every time I arrived at the Quito Airport our car and driver were
there to greet us. Monica and Raphael were most gracious and brought two
vehicles to carry all the baggage. They also arranged dinner for us one
night at La Ronda. Raphael drove us over and picked us up. Was reasonable
in his charges and always prompt and on time. The hotels were clean
comfortable and offered very personal service.
Del Angel always had our rooms available and ready. Our luggage that we
did not take out to the Galapagos was left in our room and they stored it
and put it back in our room when we returned.
La Mirage was wonderful. We had the spa to ourselves and used it
extensively. I did a lavender soak and massage, a Swedish massage, and a
facial. All were wonderful. We thoroughly enjoyed La
Mirage. The meals
were a treat in themselves. The wine list was good and we have no
complaints.
The planning and reservations that LARC did for us were professional
and crisply carried out. We could not have ask anymore from you and Judy,
the hotels, or the drivers.
Thank you for making our trip such a success.
Mack [Last name withheld in compliance
with the LARC privacy
policy.]
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Received: July 11, 2005 Galapagos and Guayaquil, Ecuador
June 12 to 24, 2005
Joan planned this exciting and educational trip with grandchildren to Ecuador and the
Galapagos
Archipelago. The travelers were Joan and I, Gage and Lily C., Hanna W., Florence D., and Michael I.. On Sunday, June 12, Joan and Tom flew to Houston and met Hanna, who flew in from Dallas, and Lily and Gage, who flew in from Denver. We met Florence and Michael, who flew from Boston to Houston. The flight connections went smoothly. We left Houston at about 7 pm and arrived at Guayaquil a little after midnight, June
13. (Continued...)
For more read: A
Personal Account of a Family's Visit to the Galapagos Islands and Guayaquil, Ecuador -
June 12 - 24, 2005
[Last names withheld in
compliance with the LARC privacy
policy.]
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July 07, 2005
Correspondence between LARC and a happy
customer:
------------------------------
June 27, 2005
Mr. F.,
I feel so ditzy.... think I neglected to inform you to look for the
Mirage transfer person just outside of the airport, they will be holding a sign that says Mansion del Angel or your name.
All of the staff is very nice.
Donna
------------------------------
June 30, 2005
To: LARC
You may feel ditzy but the recommendations you gave me are not.
The plans have been running like a Swiss watch. La Mirage is everything you said and more.
It is beyond wonderful.
Mack [Last name withheld in
compliance with the LARC privacy
policy.] [Last name withheld in
compliance with the LARC privacy
policy.]
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March 21, 2005
Dear Judy;
Thank you, thank you, thank you for cabin 8 on Beluga!
It really was the penthouse. It was strange, almost all the 14
people on the boat were tall and slim like us, so they envied
the roominess of cabin 8. However most of them were comfortable,
just found it noisy when traveling at night with the engine
running.
Silvia, our guide, was really good. She is passionate about the
islands and being from Switzerland, she talked freely about the
government of Ecuador
and how it handled (or mishandled) the Islands park. She is dead
set against these bigger boats of 90 people. We saw one pull in
at one anchorage and it really is an assault on the fragile
islands environment. If you and other brokers can book
passengers on the small boats only, maybe it would help.
I can't think of anything to change on the trip. We had two
landings a day and snorkeling almost every day. The cook was
excellent and was attentive to the few people who had dietary
restrictions.
La Mirage
is something else, isn't it? Wow. We spent too much money in the
leather town and we really enjoyed those few days in the market
towns. I must say we were glad we spoke some Spanish. We needed
it in Quito.
Thanks again for helping us with a memorable trip.
Fran and Greg [Last names withheld in
compliance with the LARC privacy
policy.]
-----------------------
[Response from LARC president, Judy Martin: ]
HI FRAN,
SO GLAD YOU ENJOYED THE TRIP! I LIVE FOR THOSE GOOD
COMMENTS, IT IS WHAT MAKES MY JOB WORTHWHILE.
BEST RGDS,
JUDY
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February 22, 2005
[To Judy at LARC:]
Thanks for all your amazing work in taking
such good care of my client Randy.
Cheers, Dom
[Dominick Macan
]
[Reef & Rainforest France]
-------------
Hi Dom,
What do you think? Do I look like a vaquero?
If I could sum up this trip with one word it would have to be
'flawless.' I liked the country; I liked the people; I
liked the culture; and I absolutely loved the diving. In
the annals of my diving experience I have rated just 4 sites as
the proverbial 10.
- The eastern fields of Australia
- Palau ten years ago
- The whale shark encounter off Myanmar
last year
- The first two dives off Wolf and
Darwin
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Wolf and Darwin far exceeded my
expectations. On the first dive in the morning at Wolf we were
greeted by schooling Hammerheads, Galapagos
Sharks and a very close encounter with Dolphins. At Darwin, on
the first dive in the morning, we saw a Whale Shark. Each dive
was a truly unique experience where I saw something I had never
seen before. The currents at both dive sites made for some wild
drift dives but they were fun! The boat could not have been
better. The crew was outstanding and so were my diving
companions.
As I am sure you aware, there is usually one person who is voted
the jerk of the week. On this boat there was no such vote
because there weren't any!
I must commend you and Tuula for the incredible [I'm starting to
run out of hyperboles] land package you put together. Once
again, I don't think it could have worked out better. At Cotopaxi,
where the picture of me on horseback was taken, I saw an Andes
Condor [according to my guide] and an Ecuadorian Wolf with a
rabbit in its mouth! LARC tours were absolutely fantastic! When
I arrived Miguel, the owner and one my guides, explained to me
the there were two different ways of keeping time, Regular and
Ecuadorian. To his, and his employees credit, he adhered to the
former. They were never late. They were also very friendly
and went out of their way to make me feel comfortable and
welcome in their country. The ocean plus the land portion added
up to a perfect vacation. I would not hesitate to visit the
country again. It remind me very much of Costa Rica except with
more variation.
So Dom I think you realize by now that as far as my arrangements
for any future trips go there is only one company I need to do
business with. I am not independently wealthy and am only
entitled to one vacation a year because I have to work for a
living. It is absolutely essential that I maximize the dollar
value of my trips. I know with you and Reef and Rainforest that
I get what I pay for. In the immortal words of the Governator
"I'LL BE BACK!!!!!"
Your friend
Randy [Last names withheld in
compliance with the LARC privacy
policy.]
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January 14, 2005
Hi Judy,
Audrey and I want to thank you for all the hard work and effort
you put into making our holiday in the Galapagos
Islands so wonderful. The
Royal Palm Hotel was fantastic and the people
were so nice and friendly they couldn't do enough for us. We
would have to say that it was by far the best place we visited
and will always treasure the memories we have of the place and
not forgetting the people. Everything went according to
plan and the flights with TAME were great. If we were
thinking of doing more Latin American holidays say Peru
/ Machu
Picchu / Inca Trail would you be able to help us
with that. Let me know as we would have no hesitation in dealing
with you again. Hope this note finds you well and eagerly
looking forward to 2005.
All the very best,
Wilma/Audrey from Scotland [Last names withheld in
compliance with the LARC privacy
policy.]
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January 10, 2005
Hi Judy
Thank you for helping me with Galapagos
trip.
I thought [Mansion
del Angel] was
a gem and enjoyed the hotel, one I will definitely recommend to
clients.
I liked La
Mirage and thought it was an excellent location.
The room and food were excellent. The spa left something to be
desired and I expressed this to the person in charge. The staff
was excellent.
The Eclipse
was wonderful and the food was excellent. Better than I had on
the Isabella
II. The staff, the ship etc. were excellent.
So you can see I thoroughly enjoyed.
Thank you
Donna P. [Last names withheld in
compliance with the LARC privacy
policy.]
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October 01, 2004
This is what Frommer's (the travel guide) web site has to say
about LARC:
"Latin American Reservations Center,
PO Box 1435, Dundee, FL 33838 (tel. 800/327-3573;
www.larc1.com). If you're traveling from the U.S. to Ecuador,
this should be your first phone call. Judy Martin who runs this
excellent operation has the best deals with many of the hotels
we recommend and knows firsthand some of the best guides in the
country."
Check them out at: www.frommers.com/destinations/ecuador/0811010002.html
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July 12, 2004
Thank you, Judy. Your company has truly helped make my trip
a lot easier. From the Quito/Loja flight to the Lima/Cuzco
flight, you've done a great job of getting me the right
flights and helping me to organize the trip.
Thanks again,
Pat E. [Last names withheld in
compliance with the LARC privacy
policy.]
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June 18, 2004
Hello,
We just returned this Monday from Ecuador. Our trip to Casa
del Suizo was wonderful. We waited ALL day
until 5:30 PM to fly to Tena because they had storms there,
but at the last possible flight we managed to get there okay.
It was a shame to waste the whole day in the terminal, but we
managed and they were good to us. Our guide, Raul, was
wonderful with us and we were so thankful to have him as our
guide. He was great and we would recommend him to
anyone. He knows a great deal and is constantly studying his
guide book to find out more about Ecuador.
Our native guide at Casa was good also. His name was
Jose.
We really enjoyed Casa. It was beautiful and the service was
great. The place is beautiful and the food was great also. I
can't say enough good things about it. It was clean inside and
outside. My only complaint is that we didn't have enough time
to enjoy the place. Thanks for helping with the reservations
and making our trip so nice.
We had adventures on the way home in the van because of the
bad roads caused by heavy rains, and also at Papallacta the
pools were being emptied for cleaning. So, we didn't have much
time there. So that was a little disappointing, but all in all
we had a good and safe trip back to Quito.
The driver, Wilbur, was good and the van was very nice. We
felt safe in his car and in his care during our trip, although
there were mud slides and difficult spots to get through. All
in all, I just want to thank you for making our trip a good
one. We would highly recommend it to others.
sincerely,
L. V. [Last names withheld in
compliance with the LARC privacy
policy.]
(June 7-10 trip)
-------------------------------------------------------------------
[LARC's Reply:]
HI LOIS,
WOW! I CAN'T BELIEVE YOU ARE ALREADY BACK! IT SEEMS LIKE I
JUST ISSUED YOUR VOUCHERS. TIME FLIES! THANKS SO MUCH FOR THE
REPORT, I WILL PASS IT ALONG TO LA
CASA DEL SUIZO. IT IS ALWAYS AN ADVENTURE, BUT
I AM SORRY YOU HAD TO WAIT SO LONG FOR THE FLIGHT. GOOD THAT
YOU ENJOYED THE PARTS YOU DID HAVE. THANKS FOR WRITING.
BEST RGDS, JUDY
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June 8, 2004
Dear Judy,
Cathy K. and I are extremely happy with the way our trip of
May 14-May 28 turned out. All of our guides and hotel people
met us right on time at the airport and right on time to take
us back to the airport. We had 9 flights! So, it is amazing
that it all went so well.
When we flew into Quito we pulled up right
before touching down--there were some bad winds. After making
a big circle we tried again and this time we landed safely.
Later, other flights had to go to Guayaquil instead. All of
our pilots were wonderful. The airport tax was always sort of
a pain. Our guide at Lima got us through that process. Later,
at Quito we waited in one tax line only to find out that you
had to have your boarding pass to be allowed to pay the
airport tax---but fortunately American Airlines let us pay at
the counter so we did not have to line up again.
Our accommodations were excellent. The
little Hostal
La Rabida in Quito was wonderful and convenient
to a big shopping street and within walking distance of the
wonderful Galeria Latina. Cathy didn't like our guide very
much, but I thought he was fine. He just wasn't as
intellectual as our other guides. Our Cuzco guide knew
everything, our Machu Picchu guide took good care of us and
gave a great tour (and the Machu Picchu Inn was great--we had
the best room with its own garden at the top of the
steps).
A funny thing--every hotel room seemed to be
split level--a step up to the bathroom so we had to keep a
light on at night so that we would not fall if we had to get
up.
The six-stop Cuzco afternoon tour was
definitely grueling. Our guide was very knowledgeable and easy
to understand, but I think three stops would have done it.
Cathy was a little ill by the sixth stop and when we got back
she threw up 3 or 4 times. The Hotel Prisma clerk said we
should summon a doctor--but Cathy did not want to and she was
fine by morning. But they did not offer oxygen, which many
hotels do have. This hotel was convenient and lovely, with a
big atrium, and the staff was very friendly and helpful--but
the towels were on the raggedy side and the toilet broke
twice--once I fixed it myself. The guide reconfirmed our
flights for us.
The Vista Dome train to Machu Picchu was
wonderful.
When we got back to Cuzco our wonderful
guide, Odelia, I think, unexpectedly and fortuitously met us
at the top of the valley, so we did not have to do all the
time-consuming switchbacks to get back to our hotel.
The next day was our bus trip with a
different guide to the Sacred Valley of the Incas, with many
sites to visit.
We had a big buffet lunch at a lovely hacienda--but
immediately afterwards we were expected to climb to the top of
a 1,000 ft temple--very bad for people's health on a full
stomach. Cathy and I decided to wait prudently at the bottom
and we missed this opportunity. So, wouldn't it be nice if the
climb could take place before lunch. The market town with 8 sq
blocks of interesting artistic creations was marvelous. But we
were definitely tired by the time we drove to see the village
at 12,400 feet with more folk art--and more steps for us to
climb. Then back to Lima for the Gold Museum and City by Night
Tour--and where we hired our guide to come again the next day
and take us to the museum of anthropology and to the
Pachacamac archaeological site.
Then on to Quito and the Galapagos.
The boat Floreana
was excellent. The crew was wonderful, the food was excellent,
and we had both a sun deck and a shade deck and the most
wonderful guide in the whole wide world, Jorge Campoverde--who
knew everything and shared it with us with enthusiasm. And he
also went snorkeling with us and made sure a panga was nearby
if anyone had any trouble (no one did). We saw his
"vegetarian" sharks, sea turtles, 3 or 4 types of
sea urchins, sea stars, and many, many kinds of tropical fish
including the most beautiful parrot fish-even schools of fish
that formed rivers. And we had the thrill of having sea lions
swim with us on several different occasions. Jorge took us
wading in the surf on one island--and stingrays swam over our
feet--caressing us with their velvety bodies!!
We were so lucky to see nesting blue-footed
boobies and the mating dances of these boobies, nesting
frigate birds with their wonderful rituals of inflating their
throat pouches--throwing their heads back and spreading their
wings, nesting brown pelicans, and even nesting waved
albatrosses with their wonderful mating ritual of loudly
clacking their beaks together and then suddenly pointing to
the sky. Then we flew back to Quito for a night and were lucky
enough to see the largest hummingbird in the world!
Our sincere thanks for arranging such a
great trip for us!
Very Best Regards,
Joanne G. and Cathy K. [Last names withheld in
compliance with the LARC privacy
policy.]
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April 28, 2004
Dear Judy,
We got back Mon pm. Everything you arranged worked out
perfectly and was altogether excellent! We had a great time,
both on land and in the Galapagos (even saw a pod of Minke
whales on their way to the Antarctic).
Our compliments to you and the organizations you utilize.
J. P. [Names withheld in
compliance with the LARC privacy
policy.]
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|
April 16, 2004
Hi Matt - We are safely and happily back
from Ecuador (actually it's been a week of readjustment). I
wanted to let you know that it was an outstanding and very
successful trip. The logistical arrangements were excellent
and the stress level gratifyingly low. As you may know, the
Galapagos cruise is quite busy with early wake up calls and
twice daily expeditions, so it is more an active than restful
event. The Explorer [Galapagos
Explorer II] was a good choice. The cabins were
indeed very comfortable and the guides excellent. (I gather
the Metropolitan Touring boats may have a higher level of
attention to service than Conodros, although we found it
fine). In particular, the kids had a great time befriending
one of the younger guides and will probably stay in touch with
him.
One of Alec's classmates was on the boat for the second part
of the trip and we got to know her family, as well as a family
from Florida with a girl Annabel's age and a number of other
very nice people. The weather was great, the water warm for
snorkeling, even at Isabella. I think the snorkeling, which
literally included swimming with sea lions and turtles, was
the high point. Lots of breeding activity among the boobies,
frigate birds and iguanas made the shore visits very
interesting. On the whole, I think this may be a better time
to visit than the summer, when it's cooler and foggy.
The highland part of the visit was outstanding and we're very
pleased to have done that as well. Mansion
del Angel is a charming hotel in perhaps the
best location for touring in Quito. They gave us the best
rooms (as did La Mirage). The Metro Touring guide (Andrea) was
very pleasant, knowledgeable and accommodating to our
interests. The Old City has really been improved in the past
few years and gives none of the impression of danger that the
tour books suggest. We had plenty to see there on Sunday,
including a procession complete with iconic statue and
accompanying band. Two high school students introduced
themselves to us and invited the kids to address their English
class, which we did first thing Monday morning - 30 teenage
girls who were very impressed
with Alec. It was a great opportunity to go beyond the normal
tourist fare.
The Mitad del Mundo was definitely worthwhile despite our
doubts. It came with a very nice lunch overlooking a volcanic
crater and the ethnographic museum was worth seeing.
Papallacta was a bit disappointing because of poor weather (it
was of course the rainy season in the rain forest, but it was
cold as well as rainy). The cabin was
charming and we enjoyed swimming the hot springs and a short
hike. We left a few hours early given the weather and
attractiveness of Quito.
La
Mirage was outstanding. It really is one of the
best hotels we've been to anywhere; very glad we arranged for
three nights, which went very smoothly. We were the only
guests on first night; some of our shipboard friends arrived
the next two nights. The service was absolutely superb, the
rooms and grounds were great, the food probably the best we
had. Our shopping exploits were also a major success, topped
off by Alec having a long leather "Matrix" coat (if
you get the reference) custom made by an accommodating family
shop in half a day for
$95. The hotel supplied another excellent guide/driver team
and we all agreed this was the perfect end to the trip.
So thank you for all your efforts to pull it together for us
on such short notice. I'm sure we'll continue to be in touch.
Everyone sends best regards.
D. [Name withheld in
compliance with the LARC privacy
policy.]
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|
March 08, 2004
Read
what happy traveler George Pike had to say about his visit to
Ecuador and the Galapagos Islands during February and March
2004 in:
It's
Ecuador, By George! | Part-1
| Part-2
|
Text and photographs used with the
permission of the author.
|
|
November 18, 2003
Hi Judy,
Just a quick note to let you know that the trip that you
arranged for me to Equador turned out to be fabulous.
Ernesto, the driver/guide from Turisvision was a
delightful, charming companion for 3 days in the Cotopaxi
volcano area and Latacunga.
I especially enjoyed the peaceful surroundings at Hosteria La
Cienega. The gardens were lovely, and the suites with a
fireplace warm and comfortable.
Hotel de la Rabida in Quito met my needs for overnighting
between transfers and on arrival and prior to departure. The
staff were ready to help where needed and provided breakfasts
and dinners at a reasonable price. I particularly enjoyed
trading my paperbacks for a new supply in their library.
And La Mirage..., words cannot do it justice. I was sad
to leave there. The elegance of the rooms and superb dining
experiences were only a part of the picture. The staff,
especially Rafael and Clemencia, were most gracious and kind. I
enjoyed a Purification Treatment performed by the shaman,
Esthela, at the spa (though, I acknowledge that it is not
something that everyone might want to experience). The spa does
offer a variety of more traditional options, and I highly
recommend its services.
Cotacachi, the leather town; the Indian market at Otavalo; San
Antonio, the wood carving town; and other points of interest
made traveling this area most enjoyable.
I can highly recommend this trip to others, including single
woman who enjoy traveling alone.
Thanks again, Judy, for all your help!!!
Nancy [Last names withheld in
compliance with the LARC privacy
policy.]
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|
October 11, 2003
[Comments from a Continental flight
attendant.]
Dear Judy,
Just a note of appreciation for convincing us to visit La
Mirage...it was incredible! Every aspect of
the Hoteleria...accomodations, cuisine, and spa were perfect,
and we will be sure to recommend it to friends...and
"full-fare" clients we meet on the flights. I put an
"All-call" on our Voice Mail system to crew working
those flights to recommend it to clients in conversations, and
gave your contact # and web site.
I hope it brings some business.
Thank you so much - and NEVER go via IAH (as you told me); till
they upgrade the aircraft to a 757! I did make it - due to
my seniority of over 25 years...only 2 of us were so
lucky. I will be sure to help you in any of your travels
on CO.
Sincerely,
V. B. [Names withheld in
compliance with the LARC privacy
policy.]
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|
September 22, 2003_133w.gif)
Read the article Hand
In Hand from the September 22 issue of Travel
Weekly and see what they had to say about LARC.
|
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September 15, 2003
Hi Judy
Many thanks for your help, great service and hope to work with
you again sometime.
Best wishes
T. [Name withheld in
compliance with the LARC privacy
policy.]
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|
September 8, 2003
Hello Judy,
I wanted to share with you a letter received from The B.'s [name
withheld] during their travel, I am so glad everything is going
exceptionally well for them:
Hi,
I am A.B.'s [name withheld] assistant and she requested that I
forward you the following note and she would also like you to
pass on this info to Judy:
She wanted you to know that the people have been
wonderful. They have taken care of everything and been
more than helpful. In fact, they instructed them to get
off the train at POROY rather than Cusco since its faster to the
Monistario Hotel (something she thinks that both you and Judy
would be interested in knowing for future travelers).
They also upgraded their room in Cusco to a suite and even got
the hotel to lower the price.
Also, could you and Judy see if there is any way that they can
get a suite at the hotel in Quito [Mansion del Angel] as
P. [name withheld] would like that much better and its their
last stop. They would like the suite (if possible) for all
of the days that they are there.
Please confirm with me that you got this email and let me know
about the suite upgrade in Quito.
Thank you,
S. J. [Name withheld in
compliance with the LARC privacy
policy.]
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|
June 23, 2003
The trip was great. The only problem is
that it rained every day. La Mirage is beautiful
although I do not think there were too many other guests. Mansion
Del Angel was equally beautiful.
We never went to the restaurants you suggested but rather walked
to an Italian restaurant near the hotel recommended by the
concierge. I do not remember the name but it was an
intimate quaint place and the cook was very bubbly. I had the
best pasta with the most perfect sauce. Again we were the
only diners there. I would recommend it and it is close to the
hotel.
LanChile was great but i have to say the minute I walked into
the terminal at JFK I felt as if I left American soil. Very
weird feeling.
Thanks for everything.
F. [Name withheld in
compliance with the LARC privacy
policy.]
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|
May 27, 2003
Judy, we just got back last night from Ecuador
and wanted to thank you for helping us put together what turned
out to be a really wonderful trip!!!!
We want to call attention to the young Turisvision guide,
Veronica (Salazar), and driver, Paul (Espinosa?), who spent the
week with us. Their warmth, enthusiasm and professionalism
really helped us experience and enjoy Ecuador. We want to be
sure that the folks at Turisvision are made aware of our
appreciation and praise. for their efforts. Please forward these
comments to the appropriate people there.
Thank you very much.
F. & W.O. C. [Names withheld in
compliance with the LARC privacy
policy.]
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|
April 19, 2003
Hello...
I am at an internet cafe in Ecuador and looking to make
arrangements for a trip to Cuenca (hotel, flights, etc) from
Quito. But don't know if you are open today, Saturday April 19.
If you get this message today, please reply to [email address
withheld]...
Thanks...by the way, the arrangements at Mansion del Angel
were perfect! Great place!
A. D. (name withheld)
[Note from LARC's Webmaster: LARC's office is
open:
9:00 AM - 5:00 PM Monday through
Friday.
However, there is usually a LARC professional in the
office for at least part of the day on Saturdays and
Sundays to check email, phone messages, and to deal with any
time-sensitive issues that might arise.]
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March 7, 2003
Hello,
I stayed at the Sacha lodge from January 13th -17th. I
wanted to let you know I had a wonderful time. Please forward my
email address to Paula (the naturalist).
Yours truly,
M. B. [Name withheld in
compliance with the LARC privacy
policy.]
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|
March 6, 2003
Judy-
Just back from a fantastic trip. We very much appreciated your
recommendations and attention to detail in the planning. As
expected, the highlight of the trip was La Mirage-worth
the trip for the rose sorbet in candied rose petals! We also
thoroughly enjoyed Mansion del Angel-delightful, helpful
staff in a beautiful house in a terrific location.
The other place I can't recommend highly enough is Hacienda
San Agustin de Callo -built on top of old Incan ruins,
near Cotopaxi, it is magical.
And finally, you were right about Guayaquil. The bad press is
outdated. The people were friendly, we did not feel unsafe, and
the Malencon should be the envy of city planners everywhere. It
puts our waterfront in Washington DC to shame.
(By the way, we had lots of scuba gear going to the Galapagos.
Our concerns about TAME were unfounded-we were charged $10 in
overweight gear on the way over, and nothing on the way back.)
Thanks again,
L. [Name withheld in
compliance with the LARC privacy
policy.]
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|
February 13, 2003
Hi Judy,
Tracy has always wanted to go to the Galapagos -- I'm glad she's
finally doing it!
Cheryl and I had a fantastic time. It was a very special and
memorable trip. We loved our Galapagos guide, Hanzel, and the
folks who helped us on the mainland couldn't have been nicer or
more accommodating. We had that whole disconnect on the return
from Galapagos and our itinerary not showing the Cotopaxi tour,
but you all managed to straighten it out. And, since Cotopaxi
was fogged in, they volunteered to take us to Banos instead,
which was a great treat and so unexpected. I mean, how many
times do you make arrangements and then the weather goes crap
and you're told "oh well, tough break." Our guides
were bound and determined to show off their country and show us
a good time. It was absolutely fantastic. We still fondly
reminisce and will warmly reflect on our trip forever!
A. [Name withheld in
compliance with the LARC privacy
policy.]
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|
November 18, 2002
Dear Judy,
We are finally back home in Israel after nearly six months away
from home.
I must thank you for sending us to La Mirage. It
was absolutely perfect. We were the only ones there and
George and Michelle treated us like royalty. They upgraded to a
luxury suite and made us feel as if we were personal
guest. The accommodation and food was exquisite. We also
totally enjoyed [Mansion del Angel] where we were also
upgraded to a suite. We stayed an extra two days in
Quito. In both places the service was impeccable and we
have only you to thank for this. Kevin and the other
driver were wonderful. Everything went as smoothly as we
could want. It was truly a dream vacation.
Unfortunately we then had to stay in a three star hotel that the
University arranged and paid for us in Guayaquil where my
husband was working. Talk about making an adjustment.
So please accept our thanks for all your effort and know how
much we appreciate it. It was a truly memorable
experience.
Regards,
S. S. [Name withheld in
compliance with the LARC privacy
policy.]
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August 26, 2002
Judy/Donna,
Just wanted to let you know that we had a wonderful time in Ecuador, and that all the arrangements that you and Turisvision
made for us were terrific. All of our transfers, airline
reservations, and accommodations were great and went very
smoothly. We especially liked the personal attention at Hotel La
Rabida in Quito. Kevin was a fantastic guide in Quito and a
valuable source of information. We will certainly avail
ourselves of your services on our next trip to Ecuador (Spring,
2003) and will recommend LARC and
Turisvision to
other people we know who will be traveling there in the next
year. Thanks again for all your assistance and professional
attention. You made our first journey to South America almost
effortless.
Sincerely, The A. Family (name withheld)
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August 17, 2002
Dear Judy, [President of LARC]
You are unbelievable. In my many, many years of travel I have
never had so attentive and thorough a travel agent.
Sincerely,
S. [Name withheld in
compliance with the LARC privacy
policy.]
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|
July 9, 2002
Kevin, [of Turisvision]
One more time I wanted to thank you for
a great trip. Your services far exceeded our expectations. We
will let all with whom we talk know of your group. ...
Several of us are
talking about brining our families to visit. If I put this trip
together I will e-mail you and certainly work through your
company.
Thanks again for everything.
M. (name withheld)
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July 3, 2002
[Regarding a visit to the Galapagos Islands]
Hi Judy,
what a wonderful trip
we had!! Thanks for all of your help in making it happen
(only problem is that our bag with snorkel gear never made it on
the TAME flight...) But these days, that's a small
problem! What a beautiful place, swam with lots of sea
lions and penguins!
Best regards and thanks again,
E. [Name withheld in
compliance with the LARC privacy
policy.]
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June 6, 2002
Just wanted to drop you a note to let you know
the honeymoon was wonderful. Mansion del Angel was great,
as were La Mirage and
[a rainforest resort
whose name we aren't allowed to post for legal reasons]. At most of the places
we were just about the only guests there, so we got more than our
fair share of attention. Also, Kevin from [Turisvision] was
a great guide and we were always glad to see him on our several
arrivals to Quito.
Thanks for all your recommendations!
D. (name withheld)
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January 12, 2002
Hi Judy-
You may wish to pass along these compliments to the owners:
"However, [Mansion
del Angel] was an exception. In fact, I am
not sure I have ever received a better level of attention and
service at any place I have ever stayed anywhere. And the way it
was furnished, it was fit for a queen! "
-- [Name withheld in
compliance with the LARC privacy
policy.]
"The Mansion del Angel was lovely "
-- [Name withheld in
compliance with the LARC privacy
policy.]
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August 14, 2001
We wanted to thank you and tell you how much we enjoyed our trip
to the Sacha Lodge that my uncle David. M. set up with
you. It is truly an amazing place and I'm sure we will go back
there some day as well as recommend the trip to our friends and
colleagues. I would actually like to enquire about the
possibility of doing research at the lodge. As I think David
told you, both of us are biologists and would be interested in
studying some of the local fauna in the future.
We also wanted to say how impressed we were with the service in
general at the lodge and the guides in particular. We were able
to interact a bit with all the guides and were particularly
happy with our two guides, Richard White and Washington. They
were outstanding in their knowledge of the local flora, fauna
and customs and could not have been more friendly or
informative. We can not recommend them more highly.
Cheers
I. and L. [Names withheld in
compliance with the LARC privacy
policy.]
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June 8, 2001
Dear Judy,
Thanks to you, we had a phenomenal time in the Galapagos and
mainland Ecuador. Our naturalist guide, Franklin, was not only
very knowledgeable about the flora, fauna and geology of the
Galapagos, but also showed tremendous pride and respect for the
islands. The crew of the Beluga was extremely gracious and
attentive. When we came ashore at our first visitor site, North
Seymour, and were surrounded by Blue-footed Boobies and Great
Frigates, we discovered that the batteries in our camera were
dead and the spare ones we brought were dead as well. Franklin
immediately contacted the captain on the boat, who found extra
batteries in our room and personally brought them to us in
another panga boat. We were extremely grateful and impressed.
We lucked out in that our boat was not full (8 passengers for
the first four nights and then just four of us for the remaining
three nights) and Jeff and another passenger, Alan, even had a
chance to play soccer with the crew and the locals from
Floreana.
Rafael, the driver for La
Mirage, was very professional and we
enjoyed the drives with him from the airport to La Mirage, the
Saturday market at Otavalo, the local villages, and back to
Quito, stopping for lunch at Hacienda Cusin.
La Mirage was the perfect place to come to after being on a boat
for a week. We loved our suite, which exceeded the size of our
Manhattan apartment. The La Mirage staff was very attentive. The
new Shaman treatment at the spa was a unique experience and
something I would recommend. Thank you for the lovely bottle of
wine. We met a couple from California during our stay at La
Mirage, and it was clear that their travel agent did not provide
them with the caliber of service that LARC provided to us.
Mansion Del Angel was a welcome oasis in an otherwise bustling
Quito. Jeff came down with a bad stomach bug (requiring
paramedics to come) and the staff went above and beyond for us -
running to the pharmacy for medicine, walking me to bank (just
to be safe) and showing great concern for us.
We have recommended your services to a number of people already
and will continue to do so.
Thanks again!
Best,
D G T [Name withheld in
compliance with the LARC privacy
policy.]
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Received: June 6, 2001
Dear Sir,
On Sunday May 13th, 2001 my wife and I had the opportunity to have
lunch at La
Mirage's gourmet restaurant. Is it necessary to point
out that it was something out of this world? The food, the
service, the reception, etc... were simply perfect with a touch of
friendliness that makes you feel a very special guest.
We were one couple among a group of ten Belgians traveling with
Metropolitan Touring, guided by a very charming young lady,
speaking perfect French, whose name is Florencia Chávez. Our
travel agent here in Belgium, called All-Ways, can also be
congratulated for choosing the right correspondent in Quito who
picked out the very best north of the line and certainly south
too.
Our only regret was not to be able to stay at least one night in
La Mirage as we had other appointments. I hope you will
transmit our warmest congratulations to the personnel of the
restaurant.
Very sincerely Yours.
A P [Name withheld in
compliance with the LARC privacy
policy.]
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May 31, 2001
It’s not often that one comes across a bed & breakfast
loaded with character in the middle of the hippest part of town,
but that is exactly what Tiffany and I discovered upon checking
into the Mansion del Angel in Quito, Ecuador. Having just
arrived from Panama during week three of the Ultimate Honeymoon
Adventure, this tastefully decorated converted mansion provided
the perfect base from which to explore the bustling metropolis.
Decked out with Roman statuettes and elegant fountains, the
Mansion del Angel just oozes old-world charm. It seemed to have
far more character than most of the generic chain hotels we
passed while exploring the city. Although we enjoyed every
minute of our stay there, probably the highlight for us was
eating breakfast in the rooftop atrium while watching the sun
rise over the distant hills surrounding Quito. This was the
life!
The Mansion del Angel offers the best of country living in
the heart of Quito - a perfect combination for
honeymooners.
- [Name withheld in
compliance with the LARC privacy
policy.]
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April 27, 2001
Everything went exactly as
(you) planned and we had a perfectly wonderful time. The La
Mirage Spa was outstanding and the ship and guides were
absolutely great. I think we were lucky to have the smaller
ship. The group on the ship was very diverse - kids, young
professionals, middle age people and a few older people. I think
it is always more interesting to talk to people of all ages.
Everyone got along very well
and really jelled after a while. Also, the guides were great -
they were knowledgeable and funny and we could learn as much or
as little as we wanted to from them.
We will certainly keep your
company in mind for our next adventure. Thanks again.
- [Name withheld in
compliance with the LARC privacy
policy.]
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|
March 31, 2001
This was recently received at La Mirage
Garden Hotel and Spa:
"The service outstanding
The grounds breathtaking
The food impeccable
The spa heavenly... Thank you for the most enjoyable 24 hours I have
ever spent in my life, I
will see you [again] very soon."
- S G [Name withheld in
compliance with the LARC privacy
policy.]
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Fall, 2000
"To Judy [Martin, LARC's
president], Thanks for all your Help in Ecuador & [the]
Galapagos - LARC's the best!"
-- Rick Prebeg ( photographer for "Jungle"
Jack Hanna)
"To Judy, Best
wishes!" -- Jack Hanna
To see this in their own hand writing, CLICK
HERE.
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|
June 21, 2000
Thanks from me, Ken and all the participants on
our Galapagos (diving) trip last month. Everyone
had a great time, and the side trips made it a great trip. The
four who went to MP (Machu Picchu) thought it was a good
trip. They took the train but decided to walk part of the way:
they were told it was a 2 hr. walk, but it took them 6 hours.
They laughed about it.
They report the hotel in Cuzco was first rate, as was the
hotel at MP. We connected up with Aggressor Fleet without
problems. They have a rep in Guayaquil now, who took care
of all the transfers.
TAME had a baggage maximum of 20 kgs. One way, the rep talked
them out of 400 lbs. of excess baggage charges, and we tipped
her well. The excess baggage charge is $1US per pound. Coming
back, they allowed us to air cargo the excess, which went on the
same flight for a lot less money: 300 lbs. for about $30.
The only real problem we had was on the Continental flight home.
They insisted they would only take 2 checked bags at 70#, in
spite of the fact we pointed out to them that we had paid
excessive baggage charges on the way in (the plane was half
empty on departure). They gave us no alternatives. We finally
talked to the supervisor, who quietly advised us to take the
extra bag with us. Once at the airplane ramp, they said they
were too big to go on the plane, and checked them for us
(without charge).
The Sierra Madre Hotel was quaint and acceptable.
However, they have 5 floors and no elevator. The hotel people
were very nice and helpful, and allowed us to leave our dive
bags there while we went to Otavalo.
La Mirage Hotel in Otavalo was superb. The hotel
was empty except for one other couple. The hotel said that they
had very low occupancy in May and June: most of their business
comes in the summer and during the holiday season. The food was
the best ever, and they had a good selection of Chilean wine.
La Mirage tells us that they also have a hotel in Quito,
in the same area as the Sierra Madre, called the Mansion del
Angel. It is small, with only 8 rooms, but the same quality.
The tour arranged by the hotel was great. We bought sweaters and
wall hangings and blankets at the Indian Village (what a
way to live). The Indian Market was fun to see. The leather
shop had quality merchandise which would have cost hundreds
in the US, and bakery shop was interesting. We bought and
bought and bought.
Once again, thanks for a great trip, and for putting up with our
complicated demands.
[Name withheld in
compliance with the LARC privacy
policy.]
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August, 2000
Forwarded by a travel agent:
Attn: Judy / LARC
"Dear Sarah: Just got back and wanted to
let you know we had a fabulous time. The trip to Sacha Lodge
was a great adventure and I highly recommend it to anyone who is
looking for an outdoor experience. The staff and personnel at
the Lodge was excellent. Also wanted to have you pass on my
compliments to the Tour agency in Quito. They were among the
best I have encountered in my 30+ years of traveling. The
guide was very professional, courteous and made our trip very
pleasurable. In fact, when we had a plane change due to
Avianca's delaying our departure for several hours, he was able
to get them to put us on another flight thru Lima, Peru and
still arrive in Rio only 30 minutes later than the original
schedule. He also stayed with us until he was satisfied we would
be able to make this connection. He was far and away a terrific
person and please let his company know how much we appreciated
all his efforts.
Sincerely,
[Name withheld in
compliance with the LARC privacy
policy.]
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October 07, 1999
Greetings to the staff at LARC....
I would like to thank you for arranging a
great 11-day holiday to Ecuador for my wife and I. It was truly
a wonderful experience. This was our second visit to Ecuador so
we had some specific places that were important for us to see.
We had missed the 'Oriente' on our first trip.
Your office suggested the Sacha
Lodge in the Amazon basin as a
good place to feel our way through this rich region.
'Sacha' was a terrific choice. The staff did an
outstanding job taking care of all of our needs. Food was
excellent -- even accommodating a vegetarian
like myself. The rooms were clean, comfortable, and
highly-maintained by the staff. The guides knew their business
and paraded all of us through the jungle without incident--oh, a
rain shower or thunderstorm, only added to the experience!
I would also like to note that the Quito
hotel, La Rabida, that was
suggested, turned-out to be pleasing as well. The owner and her
staff made us feel like we were at home. They provided us with a
great place to use as a base camp while in Quito. Again, as in
the jungle lodge, La Rabida was first rate in the areas of
comfort and hospitality.
I would encourage you to forward this email
to customers who would like verification that you provide great
service and knowledge of Ecuador.
Additionally, feel free to forward my
email address to those who would like to correspond with me....
muchas gracias..... J P [Name withheld in
compliance with the LARC privacy
policy.]
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